Troubleshooting
Problem | Suggestion | |
UNABLE TO CALL | • Move the handset closer to the telephone base.. You might have moved out of range.. | |
TRY AGAIN displays | • If the handset is in its telephone base and the charging light does not light, refer to the charge | |
on my handset.. |
| light is off in this troubleshooting guide.. |
| • Reset the telephone base.. Unplug the unit’s electrical power.. Wait for 15 seconds then plug it | |
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| back in.. Allow up to one minute for the handset and telephone base to reset.. |
| • | Other electronic products can cause interference with your cordless phone.. Try installing |
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| your phone as far away from these types of electronic devices as possible: wireless routers, |
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| radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal |
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| computers, kitchen appliances and other cordless phones.. |
The battery does not | • | Charge the battery in the handset for 16 hours.. For optimum daily performance, return the |
hold a charge.. |
| handset to its telephone base when not in use.. |
| • You may need to purchase a new battery, please refer to the Batteries section of this user’s | |
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| manual.. |
| • Your phone might be malfunctioning.. Please refer to the Warranty section of this user’s manual | |
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| for further instruction.. |
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If you subscribe to DSL | If you hear noise during conversations and/or your caller ID features aren’t functioning properly, | |
service | install a noise filter to the telephone line between the telephone base and the telephone line jack. | |
| Contact your DSL provider to obtain a noise filter. | |
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48 | www.vtechphones.com |