VTech LS6226-2 Troubleshooting, My telephone does not work at all, Low Battery shows on screen

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Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.

My telephone does not work at all.

•Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base or charger after use.

•Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack.

•Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.

•Charge the battery in the handset for up to 16 hours.

•If the battery is completely depleted, it can take up to 10 minutes to charge the handset before LOW BATTERY appears on the screen (page 3).

•Remove and re-insert the battery. If that still does not work, it might be necessary to purchase a new battery.

•Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company.

Low Battery shows on screen.

•Place the handset in the telephone base or charger for recharging.

•Remove and re-install the battery and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours.

•If the above measures do not correct the problem, replace the battery.

The battery does not charge in the handset or the handset battery does not accept charge.

•Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.

•Remove and reinstall the battery, then charge for up to 16 hours.

•If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The charge light is off in this section.

•If the battery is completely depleted, it can take up to 10 minutes to charge the handset before LOW BATTERY appears on the screen (page 3).

•Purchase a new battery. Refer to the Battery section (page 35).

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Contents User’s manual Congratulations Table of contents Appendix IndexParts checklist Getting startedTelephone base and charger installation Battery installation and charging Place in ChargerHandset layout Charge lightTelephone base layout RepeatRinger tone Telephone settingsRinger volume handset Key toneLCD language Set date/timeClear voicemail Home area codeNumber of rings Answering system settingsAnswering system set up Remote codeRecord your own announcement AnnouncementPlay your announcement Delete your announcementTelephone operation Call waiting MuteRinger mute Find handsetTo access a number in the directory while on a call To access a number in the call log while on a callChain dialing Multiple handset use IntercomAnswer an incoming call during an intercom call Share an outside call Directory Store a directory entry Enter NameCharacter chart Dial a directory entry Search the directoryAlphabetical search MENU/SELECT twiceShows Edit Number Edit a directory entryDelete from the directory Shows Edit NameAbout caller ID Missed calls indicator Call logAlready in it, not Available AT this Time appears Review the call log Make a call log entry ready to dialDial a call log entry To delete one entry Save a call log entry to the directoryDelete from the call log To delete all entriesDial a redial entry Call log display screen messagesRedial list Delete from redialAnswering system operation Answering system and voicemailMessage capacity Call screening Telephone base ringer volumeTurn the answering system on or off Call interceptTo play messages with the telephone base New message indicationMessage playback To play messages with a handsetTo delete all old messages with the telephone base Delete all old messagesRecord and play memos To delete all old messages with a handsetMessage window displays Window display DescriptionRemote access CommandAppendix Handset display screen messagesThere is no telephone line connected Telephone base lights Handset and telephone base indicators Handset lightsBattery indicator Handset iconsBattery Expand your telephone system Add and register a handset optionalReplace a handset Troubleshooting Low Battery shows on screenMy telephone does not work at all Telephone does not ring when there is an incoming call Charge light is offThere is no dial tone Cannot dial out My handset beeps and is not performing normallyHear other calls when using the telephone My caller ID features are not working properlyHear noise on the cordless handset and the keys do not work CONNECTING... shows in the handset screen Caller ID entries do not match the numbers I need to dialOutgoing announcement is not clear Answering system does not record messages Answering system does not respond to remote commandsMessages on the answering system are very difficult to hear Messages on the answering system are incompleteImportant safety instructions Maintenance Operating rangeAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Index Index 91-002282-040-100