VTech LS6225-5, LS6226-2, LS6225-4 Caller ID entries do not match the numbers I need to dial

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Appendix

Troubleshooting

Caller ID entries do not match the numbers I need to dial.

•Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other 10 digits, see page 23 for instructions on changing the number.

•If you dial seven digits for local calls you might want to use the Home area code feature (page 8).

CONNECTING... shows in the handset screen.

•The handset might be out of range. Move it closer to the telephone base.

•Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.

•Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and re-install the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.

•Other electronic products might prevent your handset and telephone base from communicating with each other. Install your telephone base as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

The answering system does not answer after the number of rings that I programmed it.

•Make sure the answering system is on. When the answering system is on, the ANS ON/OFF light on the telephone base should be lit and ANS ON should show on the handset.

•If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 9).

•If the memory is full or if the answering system is off, the answering system answers after 10 rings.

•In some cases, the answering system is affected by the ringing system used by the local telephone company.

The outgoing announcement is not clear.

•When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset.

•Make sure there is no background noise when recording.

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Contents User’s manual Congratulations Table of contents Appendix IndexParts checklist Getting startedTelephone base and charger installation Battery installation and charging Place in ChargerHandset layout Charge lightTelephone base layout RepeatRinger tone Telephone settingsRinger volume handset Key toneLCD language Set date/timeClear voicemail Home area codeNumber of rings Answering system settingsAnswering system set up Remote codeRecord your own announcement AnnouncementPlay your announcement Delete your announcementTelephone operation Call waiting MuteRinger mute Find handsetTo access a number in the call log while on a call To access a number in the directory while on a callChain dialing Intercom Multiple handset useAnswer an incoming call during an intercom call Share an outside call Directory Store a directory entry Enter NameCharacter chart Dial a directory entry Search the directoryAlphabetical search MENU/SELECT twiceShows Edit Number Edit a directory entryDelete from the directory Shows Edit NameAbout caller ID Call log Missed calls indicatorAlready in it, not Available AT this Time appears Make a call log entry ready to dial Review the call logDial a call log entry To delete one entry Save a call log entry to the directoryDelete from the call log To delete all entriesDial a redial entry Call log display screen messagesRedial list Delete from redialAnswering system and voicemail Answering system operationMessage capacity Call screening Telephone base ringer volumeTurn the answering system on or off Call interceptTo play messages with the telephone base New message indicationMessage playback To play messages with a handsetTo delete all old messages with the telephone base Delete all old messagesRecord and play memos To delete all old messages with a handsetMessage window displays Window display DescriptionRemote access CommandAppendix Handset display screen messagesThere is no telephone line connected Telephone base lights Handset and telephone base indicators Handset lightsBattery indicator Handset iconsBattery Expand your telephone system Add and register a handset optionalReplace a handset Low Battery shows on screen TroubleshootingMy telephone does not work at all Charge light is off Telephone does not ring when there is an incoming callThere is no dial tone Cannot dial out My handset beeps and is not performing normallyMy caller ID features are not working properly Hear other calls when using the telephoneHear noise on the cordless handset and the keys do not work Caller ID entries do not match the numbers I need to dial CONNECTING... shows in the handset screenOutgoing announcement is not clear Answering system does not record messages Answering system does not respond to remote commandsMessages on the answering system are very difficult to hear Messages on the answering system are incompleteImportant safety instructions Maintenance Operating rangeAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Index Index 91-002282-040-100