VTech LS6226-2, LS6225-4, LS6225-3, LS6225-5, LS6225-2 Hear other calls when using the telephone

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Appendix

Troubleshooting

The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.

Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges might apply).

If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges might apply).

I hear other calls when using the telephone.

Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.

I hear noise on the cordless handset and the keys do not work.

• Make sure the telephone line cord is plugged in securely.

My caller ID features are not working properly.

Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.

The caller might not be calling from an area which supports caller ID.

Both you and the caller’s telephone companies must use equipment compatible with the caller ID service.

The caller ID information shows after the first or second ring.

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter prevents noise and caller ID problems caused by

DSL interference. Contact your DSL service provider for more information about

DSL filters.

The telephone does not receive caller ID or the telephone does not show caller ID during call waiting.

Make sure you subscribe to caller ID with call waiting features provided by the local telephone company.

The caller might not be calling from an area which supports caller ID.

Both you and the caller’s telephone companies must use equipment compatible with caller ID service.

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter prevents noise and caller ID problems caused by

DSL interference. Contact your DSL service provider for more information about

DSL filters.

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Contents User’s manual Congratulations Table of contents Index AppendixGetting started Parts checklistTelephone base and charger installation Place in Charger Battery installation and chargingCharge light Handset layoutRepeat Telephone base layoutRinger volume handset Telephone settingsRinger tone Key toneSet date/time LCD languageHome area code Clear voicemailAnswering system set up Answering system settingsNumber of rings Remote codePlay your announcement AnnouncementRecord your own announcement Delete your announcementTelephone operation Ringer mute MuteCall waiting Find handsetTo access a number in the directory while on a call To access a number in the call log while on a callChain dialing Multiple handset use IntercomAnswer an incoming call during an intercom call Share an outside call Directory Enter Name Store a directory entryCharacter chart Alphabetical search Search the directoryDial a directory entry MENU/SELECT twiceDelete from the directory Edit a directory entryShows Edit Number Shows Edit NameAbout caller ID Missed calls indicator Call logAlready in it, not Available AT this Time appears Review the call log Make a call log entry ready to dialDial a call log entry Delete from the call log Save a call log entry to the directoryTo delete one entry To delete all entriesRedial list Call log display screen messagesDial a redial entry Delete from redialAnswering system operation Answering system and voicemailMessage capacity Turn the answering system on or off Telephone base ringer volumeCall screening Call interceptMessage playback New message indicationTo play messages with the telephone base To play messages with a handsetRecord and play memos Delete all old messagesTo delete all old messages with the telephone base To delete all old messages with a handsetWindow display Description Message window displaysCommand Remote accessHandset display screen messages AppendixThere is no telephone line connected Battery indicator Handset and telephone base indicators Handset lightsTelephone base lights Handset iconsBattery Add and register a handset optional Expand your telephone systemReplace a handset Troubleshooting Low Battery shows on screenMy telephone does not work at all Telephone does not ring when there is an incoming call Charge light is offThere is no dial tone My handset beeps and is not performing normally Cannot dial outHear other calls when using the telephone My caller ID features are not working properlyHear noise on the cordless handset and the keys do not work CONNECTING... shows in the handset screen Caller ID entries do not match the numbers I need to dialOutgoing announcement is not clear Messages on the answering system are very difficult to hear Answering system does not respond to remote commandsAnswering system does not record messages Messages on the answering system are incompleteImportant safety instructions Operating range MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index Index 91-002282-040-100