VTech LS6225-4, LS6226-2, LS6225-3, LS6225-5, LS6225-2 Charge light is off, There is no dial tone

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Appendix

Troubleshooting

The CHARGE light is off.

•Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.

•Make sure the power adapter and telephone line cord are plugged in correctly and securely.

•Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.

There is no dial tone.

•First, try all the above suggestions.

•Move the handset closer to the telephone base. It might be out of range.

•The telephone line cord might be malfunctioning. Install a new telephone line cord.

•Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your local telephone company.

The telephone does not ring when there is an incoming call.

•Make sure the handset ringer volume is not set to the lowest level (page 6) and the telephone base ringer volume is not set to zero (page 27).

•Make sure the telephone line cord and power adapter are plugged in properly (page 2).

•The handset might be too far from the telephone base. Move it closer to the telephone base.

•There might be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.

•If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges might apply).

•Other electronic products can cause interference to your cordless telephone. Install your telephone as far away as possible from electronic devices such as: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

•Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your local telephone company (charges might apply).

•The telephone line cord might be malfunctioning. Install a new telephone line cord.

•Re-install the battery and place the handset in the telephone base or charger.

•Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

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Contents User’s manual Congratulations Table of contents Index AppendixGetting started Parts checklistTelephone base and charger installation Place in Charger Battery installation and chargingCharge light Handset layoutRepeat Telephone base layoutKey tone Telephone settingsRinger volume handset Ringer toneSet date/time LCD languageHome area code Clear voicemailRemote code Answering system settingsAnswering system set up Number of ringsDelete your announcement AnnouncementPlay your announcement Record your own announcementTelephone operation Find handset MuteRinger mute Call waitingTo access a number in the call log while on a call To access a number in the directory while on a callChain dialing Intercom Multiple handset useAnswer an incoming call during an intercom call Share an outside call Directory Enter Name Store a directory entryCharacter chart MENU/SELECT twice Search the directoryAlphabetical search Dial a directory entryShows Edit Name Edit a directory entryDelete from the directory Shows Edit NumberAbout caller ID Call log Missed calls indicatorAlready in it, not Available AT this Time appears Make a call log entry ready to dial Review the call logDial a call log entry To delete all entries Save a call log entry to the directoryDelete from the call log To delete one entryDelete from redial Call log display screen messagesRedial list Dial a redial entryAnswering system and voicemail Answering system operationMessage capacity Call intercept Telephone base ringer volumeTurn the answering system on or off Call screeningTo play messages with a handset New message indicationMessage playback To play messages with the telephone baseTo delete all old messages with a handset Delete all old messagesRecord and play memos To delete all old messages with the telephone baseWindow display Description Message window displaysCommand Remote accessHandset display screen messages AppendixThere is no telephone line connected Handset icons Handset and telephone base indicators Handset lightsBattery indicator Telephone base lightsBattery Add and register a handset optional Expand your telephone systemReplace a handset Low Battery shows on screen TroubleshootingMy telephone does not work at all Charge light is off Telephone does not ring when there is an incoming callThere is no dial tone My handset beeps and is not performing normally Cannot dial outMy caller ID features are not working properly Hear other calls when using the telephoneHear noise on the cordless handset and the keys do not work Caller ID entries do not match the numbers I need to dial CONNECTING... shows in the handset screenOutgoing announcement is not clear Messages on the answering system are incomplete Answering system does not respond to remote commandsMessages on the answering system are very difficult to hear Answering system does not record messagesImportant safety instructions Operating range MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index Index 91-002282-040-100
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