Cisco Systems SPA525G manual Viewing and Returning Missed Calls, Returning a Missed Call

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Using Basic Phone Functions

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Viewing and Returning Missed Calls

 

 

 

 

 

Viewing and Returning Missed Calls

The LCD screen on your IP phone notifies you if a call came in that was unanswered. (You can also turn off this feature - see the ”Turning the Missed Calls Shortcut On and Off” section on page 50.)

Returning a Missed Call

To return a missed call:

If the LCD screen shows a missed call, press the Call Rtn button to return the call.

If the LCD screen does not show a missed call, you can return a call from the Missed Call list. See ”Viewing a List of Missed Calls” on page 49. Choose the call you want to return and press Dial.

NOTE: If the call was from a long distance number, you may have to edit the call before returning it. Press the Edit button to edit the call and use the softkey buttons and keypad to edit the number.

Viewing a List of Missed Calls

To view a list of all missed calls:

If the LCD screen shows a missed call, press the Missed softkey to view a list of missed calls.

If the LCD screen does not show a missed call:

a.Press the Setup button.

b.Scroll to Call History and press Select.

Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide

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Contents User Guide Getting Started ContentsAbout This Document Contents Installing Your Phone Using Basic Phone FunctionsViewing and Returning Missed Calls Using Advanced Phone Features Customizing Your LCD ScreenUsing the Web Interface Using the SPA932 Attendant ConsoleContents Appendix a Additional Information 103 Appendix B Where to Go From Here 104FCC Radiation Exposure Statement FCC and IC StatementFederal Communication Commission Interference Statement Industry Canada Statement Preface PurposeOrganization Using the SPA932 Click Search Preface Getting Started Overview of the Cisco SPA525G IP Phone Caring for Your Phone Understanding Your Phone’s Lines and Buttons Phone ComponentsGetting Started Softkey Buttons SPA525G Softkey ButtonsAddress Book, on Performs a call transfer. See Transferring Calls, on Using the Navigation Button Using the Keypad and Buttons with MenusUsing Keypad Shortcuts Entering Numbers and Text in Fields Key Character SetUsing Wired and Wireless Headsets Using Phone Hardware and AccessoriesUsing the Speakerphone Connecting the HeadsetConnecting Bluetooth Headsets Select User Preferences Select Bluetooth ConfigurationUsing a Headset with Your IP Phone Getting Started Installing Your Phone Connecting the Handset Before You BeginCisco SPA525G IP Phone Connections Optional Attaching the Desk Stand Number ComponentOptional Mounting the Phone to the Wall MB100 Wall Mount KitInstalling Your Phone Connecting Your Phone’s Power Connecting Your Phone to the Wireless Network Connecting Your Phone to the Computer NetworkConnecting Your Phone to the Wired Network Determining Your Wireless Router Security Type Installing Your Phone Scroll to Network Configuration and press Select PIN Configuration Using Wi-Fi Protected Setup with the SPA525GPush Button Configuration Manually Adding a Wireless Profile on the SPA525G Scanning for Available NetworksManually Adding a Network Uploading Security Certificates to the Phone Verifying Phone Startup Upgrading Your Phone’s FirmwareUpgrading Your Phone’s Firmware Using Basic Phone Functions Placing or Answering a Call Adjusting Call Volume Adjusting Call Volume and MutingUsing Dial Assistance Using MuteTransferring Calls Resuming a CallEnding a Call Performing an Attended TransferRedialing Performing an Unattended Blind TransferViewing a List of Missed Calls Viewing and Returning Missed CallsReturning a Missed Call Scroll to User Preferences and press Select Turning the Missed Calls Shortcut On and OffForwarding Calls Forwarding Calls When Your Phone is Busy Forwarding Calls to a Single NumberDelaying Call Forwarding When You Don’t Answer the Phone Setting Do Not DisturbForwarding Calls When You Don’t Answer the Phone Stopping Call ForwardingConfiguring Call Waiting Choose Call PreferencesPicking Up a Call Parking a Call Placing a Three-Way Conference Call Scroll to Call Park Status and press SelectUsing the Phone Directories Using Your Personal Address BookAdding a New Contact Deleting a Contact Copying a ContactSearching for a Contact Using the Corporate Directory Editing a ContactUsing the Call History Lists Viewing the Call History ListsDeleting an Entry from the Call History Lists Deleting a Call History ListCalling from the Call History Lists Press Option and select Delete EntryPress Option and select Add to Address Book Setting or Changing a Phone PasswordSaving a Call History List Number to Your Directory Logging In and Logging Out of Your Phone Accessing VoicemailScroll to Device Administration and press Select Using Basic Phone Functions Using Advanced Phone Features Blocking Anonymous Calls Configuring Privacy and Security FeaturesBlocking Caller ID Using Secure Call Enabling Dial AssistanceCreating and Using Speed Dials Interface. See Creating Speed Dials, onPlaying MP3 Files on Your Phone Creating the PlaylistPlaying Songs Controlling the AudioPaging Another Phone Using the Paging FeatureChanging the Left and Right Channel for Stereo Headsets Changing the LCD Screen Contrast Configuring Auto AnswerCustomizing Your LCD Screen Setting the Screen Backlight Timer Configuring the Phone Screen SaverChanging the Phone Wallpaper Using Ring Tones Select Web Applications Accessing Weather and News on Your PhoneAccessing Weather Information Accessing News Configuring Date and Time Parameters on Your Phone Using Star Codes Code DefinitionAn extension.** See Paging Another Phone, Viewing Phone Information Restarting Your PhoneViewing Phone, Network, and Call Information Viewing Network Information Viewing Phone Line and Extension InformationViewing the Wireless Connection Status Viewing Peripheral StatusAdvanced Menus for Technical Support Personnel Select Wi-Fi Configuration and press the Right Arrow keySettings Menu Using the Web Interface Configuring Your Address Book Logging in to the Web InterfacePress Remove Configuring Call Forwarding Blocking Caller ID Blocking Anonymous Calls Viewing Call History ListsClick Submit All Changes Configuring Wi-FiCreating Speed Dials Choose the Bluetooth Configuration tab Configuring BluetoothClick Add New Wi-Fi Profile Upgrading Firmware Using the SPA932 Attendant Console Connecting a Single SPA932 Using the SPA932 Attendant Console Using the SPA932 Attendant Console Using the SPA932 Attendant Console Connecting an Additional SPA932 Cisco Small Business Pro IP Phone SPA525G User Guide 101 Monitoring the SPA932 Scroll to Peripheral Status and press SelectRegulatory Compliance and Safety Information Warranty End User License Agreement Eula Support ContactsWhere to Go From Here Product ResourcesRelated Documentation Document Title Description Intended Audience

SPA525G specifications

The Cisco Systems SPA525G is a sophisticated IP phone designed primarily for small to medium-sized businesses. It combines advanced features and technologies to deliver high-quality voice communication, making it a valuable addition to any workplace.

One of the standout features of the SPA525G is its support for multiple SIP accounts. Users can configure up to five lines, allowing them to manage multiple calls seamlessly. This feature is particularly beneficial for busy professionals who require efficient call handling in their daily operations. Moreover, the phone boasts a high-resolution color display which enhances user interaction and provides a modern aesthetic.

The SPA525G includes a variety of calling features that enhance its usability. These features include call hold, call transfer, call waiting, and three-way conferencing. Such functionalities facilitate effective communication and collaboration among team members, making it easier to manage interactions with clients and colleagues.

In terms of connectivity, the Cisco SPA525G supports both wired and wireless networks. With integrated Wi-Fi capabilities, the device can connect to wireless networks, positioning itself as a flexible option in various office environments. It also features a built-in Ethernet port, ensuring robust connectivity and minimizing downtime.

The phone is equipped with Power over Ethernet (PoE) technology, which allows it to receive power through the Ethernet cable. This feature simplifies installation and reduces the clutter of additional power adapters, providing a cleaner setup in any workspace.

The rich audio quality of the SPA525G is also noteworthy. It employs wideband audio technology, offering enhanced voice clarity that is crucial for effective communication. Additionally, it features advanced speakerphone capabilities that provide clear and natural audio during conference calls.

Security is a priority with the SPA525G, as it supports advanced security features such as TLS and SRTP, ensuring that all communications are encrypted and safeguarded against potential threats.

In summary, the Cisco SPA525G is a feature-rich IP phone that combines elegant design with advanced technologies. Its multiple SIP account support, high-resolution display, flexible connectivity options, superior audio quality, and strong security features make it an ideal choice for organizations looking to enhance their communication capabilities. This device not only meets the current demands of the modern workplace but also positions businesses for growth in an increasingly connected world.