Xerox 92C IPS manual

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CALLING FOR SERVICE

1-4	XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE

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Contents Xerox DocuPrint 92C IPS Troubleshooting Guide Page Laser safety Ozone informationOperation safety Table of contents System unresponsive Index About this guide ContentsIntroduction Conventions Related publications DocuPrint IPS Interactive Customer Documentation CDIntroduction Xerox Docuprint 92C IPS Troubleshooting Guide Calling for service Information to have on hand when calling for serviceEnabling and disabling the modem for remote service Preparing your system for remote serviceEnabling your modem Disabling your modemPage Clearing paper misfeeds and jams Clearing a feeder tray fault Clearing Paper Misfeeds and Jams Frequent misfeeds Clearing Paper Misfeeds and Jams Clearing paper jams Areas along the simplex paper pathClearing Paper Misfeeds and Jams Message labels inside the printer Job recovery Printer jam clearance areasClearing paper jams from areas 1 and 1A AreaArea 1A Clearing paper jams from areas 2 and 2A Clearing Paper Misfeeds and Jams Clearing paper jams from area Clearing paper jams from area Clearing Paper Misfeeds and Jams Clearing paper jams from area Clearing Paper Misfeeds and Jams Clearing paper jams from areas 6 and 6A Clearing paper jams from area Clearing paper jams from area Clearing paper jams from area Clearing stitcher/stacker paper jams areas a and B Clearing bypass transport paper jams Adjusting dual stacker tray scuffer arms Adjusting scuffer arm weights Scuffer armPage Correcting stacker problems Symptom Probable cause ActionPage System unresponsive Xerox DocuPrint 92C IPS Guide to After an error condition Page Index Index

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