Xerox 92C IPS manual After an error condition

Page 45

SYSTEM UNRESPONSIVE

Restarting the IPS To restart the IPS after you have cleared an error condition:

after an error condition

1. Drain the printer at the host. (Follow procedures for your host system.)

2. In an MVS environment, cancel the FSS (Functional Subsystem), which automatically drains the printer.

3. Reboot the Printer Controller using the following procedure:

a. Move the pointer to the background on the IPS screen, ensuring that it is not on any window or icon.

b. Hold down the right mouse button to display the workspace pull-down menu.

c. Select Restart. A confirmation prompt window appears.

d. Select Restart again from the confirmation prompt window.

4. Restart the printer at the host.

XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE

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Contents Xerox DocuPrint 92C IPS Troubleshooting Guide Page Ozone information Laser safetyOperation safety Table of contents System unresponsive Index Contents IntroductionAbout this guide Conventions DocuPrint IPS Interactive Customer Documentation CD Related publicationsIntroduction Xerox Docuprint 92C IPS Troubleshooting Guide Information to have on hand when calling for service Calling for servicePreparing your system for remote service Enabling and disabling the modem for remote serviceDisabling your modem Enabling your modemPage Clearing paper misfeeds and jams Clearing a feeder tray fault Clearing Paper Misfeeds and Jams Frequent misfeeds Clearing Paper Misfeeds and Jams Areas along the simplex paper path Clearing paper jamsClearing Paper Misfeeds and Jams Message labels inside the printer Printer jam clearance areas Job recoveryArea Clearing paper jams from areas 1 and 1AArea 1A Clearing paper jams from areas 2 and 2A Clearing Paper Misfeeds and Jams Clearing paper jams from area Clearing paper jams from area Clearing Paper Misfeeds and Jams Clearing paper jams from area Clearing Paper Misfeeds and Jams Clearing paper jams from areas 6 and 6A Clearing paper jams from area Clearing paper jams from area Clearing paper jams from area Clearing stitcher/stacker paper jams areas a and B Clearing bypass transport paper jams Adjusting scuffer arm weights Scuffer arm Adjusting dual stacker tray scuffer armsPage Symptom Probable cause Action Correcting stacker problemsPage System unresponsive Xerox DocuPrint 92C IPS Guide to After an error condition Page Index Index
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