Xerox manual Xerox DocuPrint 92C IPS Guide to

SYSTEM UNRESPONSIVE

Symptom	Probable cause	Action
Printer console displays the	The system requires a PQA	Perform a manual PQA from the Printing
messages	(print quality adjustment).	Samples screen. See Xerox DocuPrint 92C
Black housing is not		IPS Guide to Configuring and Managing the
		System for more information.
ready
and
Color housing is not
ready,
and printing does not start.
When the system is being	The printer has not warmed	1. Click OK on the message window to close
started up, the IPS main	up; therefore, the controller	it.
window does not open.	has not received information	2. Wait until the printer control console
Instead, the Input	on what paper is loaded in the
		displays READY TO PRINT.
Configuration window is	trays.
displayed, along with an error		3. Click Quit on the Input Configuration
message window displaying:		window. The IPS main window should
Loading of the Input		appear.
Configuration failed.		4. If the Input Configuration window does
Please verify each tray		not close, check the printer trays against
contains the proper		the displayed configuration for a possible
media and that media is		mismatch.
loaded correctly in the		5. If there is a feeder tray mismatch, either
tray.
		change the input configuration or load
		paper in the trays to match what the
		configuration specifies. (Refer to “Setting
		up the system configuration” in your
		Xerox DocuPrint 92C IPS Guide to
		Configuring and Managing the System.)
IPS main window temporarily	This behavior occurs when a	Reboot the system after the date change.
freezes after entering a new	new date with a year is
date on the SUN.	entered right after opening a
	command tool.
The following message	System does not recognize	Start your system and set trays in NPS mode.
appears on the User Interface	the NPS mode.
of a dual mode system:
Media Definition
Conflict

4-2 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE