Xerox 92C IPS manual

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Xerox Corporation

Printing Systems Documentation and Education

701South Aviation Boulevard, ESM1-058 El Segundo, CA 90245

© 1997, 1998, 1999, 2000 by Xerox Corporation. All rights reserved.

Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc.

Printed in the United States of America

Publication number: 721P89160

Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Products and trademarks of other companies are also acknowledged.

Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.

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Contents Xerox DocuPrint 92C IPS Troubleshooting Guide Page Laser safety Ozone informationOperation safety Table of contents System unresponsive Index About this guide ContentsIntroduction Conventions Related publications DocuPrint IPS Interactive Customer Documentation CDIntroduction Xerox Docuprint 92C IPS Troubleshooting Guide Calling for service Information to have on hand when calling for serviceEnabling and disabling the modem for remote service Preparing your system for remote serviceEnabling your modem Disabling your modemPage Clearing paper misfeeds and jams Clearing a feeder tray fault Clearing Paper Misfeeds and Jams Frequent misfeeds Clearing Paper Misfeeds and Jams Clearing paper jams Areas along the simplex paper pathClearing Paper Misfeeds and Jams Message labels inside the printer Job recovery Printer jam clearance areasClearing paper jams from areas 1 and 1A AreaArea 1A Clearing paper jams from areas 2 and 2A Clearing Paper Misfeeds and Jams Clearing paper jams from area Clearing paper jams from area Clearing Paper Misfeeds and Jams Clearing paper jams from area Clearing Paper Misfeeds and Jams Clearing paper jams from areas 6 and 6A Clearing paper jams from area Clearing paper jams from area Clearing paper jams from area Clearing stitcher/stacker paper jams areas a and B Clearing bypass transport paper jams Adjusting dual stacker tray scuffer arms Adjusting scuffer arm weights Scuffer armPage Correcting stacker problems Symptom Probable cause ActionPage System unresponsive Xerox DocuPrint 92C IPS Guide to After an error condition Page Index Index

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