Xerox 92C IPS manual Introduction, About this guide, Contents

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Introduction

This Xerox DocuPrint 92C IPS Troubleshooting Guide describes how to solve some specific problems that may occur when you are using the printing system.

About this guide

This guide is designed for Xerox DocuPrint 92C IPS operators whose job consists of the routine operation of one of these systems.

Users should have an understanding of Printer Controller operations.

Before using this guide, become familiar with its contents and conventions.

Contents

This section lists the contents of this guide:

Chapter 1, “Calling for service,” describes the information to have on hand when calling for support service, and provides information on using the Sixth Sense Technology.

Chapter 2, “Clearing paper misfeeds and jams,” illustrates how to clear paper misfeeds and jams from various parts of the paper path.

Chapter 3, “Correcting stacker problems,” provides solutions to common stitcher/stacker and dual stacker problems.

Chapter 4, “System unresponsive,” provides solutions to specific printer problems.

An index is provided at the back of the guide.

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Contents Xerox DocuPrint 92C IPS Troubleshooting Guide Page Ozone information Laser safetyOperation safety Table of contents System unresponsive Index Introduction ContentsAbout this guide Conventions DocuPrint IPS Interactive Customer Documentation CD Related publicationsIntroduction Xerox Docuprint 92C IPS Troubleshooting Guide Information to have on hand when calling for service Calling for servicePreparing your system for remote service Enabling and disabling the modem for remote serviceDisabling your modem Enabling your modemPage Clearing paper misfeeds and jams Clearing a feeder tray fault Clearing Paper Misfeeds and Jams Frequent misfeeds Clearing Paper Misfeeds and Jams Areas along the simplex paper path Clearing paper jamsClearing Paper Misfeeds and Jams Message labels inside the printer Printer jam clearance areas Job recoveryArea Clearing paper jams from areas 1 and 1AArea 1A Clearing paper jams from areas 2 and 2A Clearing Paper Misfeeds and Jams Clearing paper jams from area Clearing paper jams from area Clearing Paper Misfeeds and Jams Clearing paper jams from area Clearing Paper Misfeeds and Jams Clearing paper jams from areas 6 and 6A Clearing paper jams from area Clearing paper jams from area Clearing paper jams from area Clearing stitcher/stacker paper jams areas a and B Clearing bypass transport paper jams Adjusting scuffer arm weights Scuffer arm Adjusting dual stacker tray scuffer armsPage Symptom Probable cause Action Correcting stacker problemsPage System unresponsive Xerox DocuPrint 92C IPS Guide to After an error condition Page Index Index
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