Cisco Systems 7975G manual Switching Between Multiple Calls

Page 34

Switching Between Multiple Calls

You can switch between multiple calls on one or more lines. If the call that you want to switch to is not automatically highlighted, use the Navigation button to scroll to it.

If you want to...

Then...

 

 

 

 

 

Switch between

1.

Make sure the call that you want to switch to is highlighted.

connected calls on one

2.

Press Resume.

 

line

 

 

Any active call is placed on hold and the selected call is resumed.

 

 

 

 

 

 

Switch between

Press

for the line that you are switching to.

 

connected calls on

If a single call is holding on the line, the call automatically resumes. If

different lines

multiple calls are holding, highlight the appropriate call and press Resume.

 

 

 

 

Switch from a

Press Answer, or if the call is ringing on a different line, press

(flashing).

connected call to

Any active call is placed on hold and the selected call is resumed.

answer a ringing call

 

 

 

 

 

 

 

 

 

Switching an In-Progress Call to Another Phone

You can switch in-progress calls between the desktop phone and your mobile phone or other remote destination.

If you want to...

Then...

 

 

 

 

Switch an in-progress call on

1.

Press the Mobility softkey and select Send call to mobile.

your desktop phone to a

2.

Answer the in-progress call on your mobile phone.

mobile phone

 

The desktop phone line button turns red

and the handset

 

 

 

 

icons and the calling party number appear on the phone

 

 

display. You cannot use same phone line for any other calls,

 

 

but if your desk phone supports multiple lines, you can use

 

 

another line to make or receive calls.

 

 

 

 

Switch an in-progress call from a

1.

Hang up the call on your mobile phone to disconnect the

mobile phone to your

 

mobile phone, but not the call.

 

desktop phone

2.

Press the Resume softkey on your desk phone within four

 

 

 

seconds and start talking on the desk phone.

 

 

 

 

28

OL-22332-01

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Contents Americas Headquarters Page Contents Viewing or Removing Conference Participants Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Safety and Performance Information Finding Additional InformationUsing External Devices Power OutageCisco Product Security Overview Accessibility Features Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalRegistering with Taps Adjusting the Footstand OptionalUsing a Headset Headset SupportOL-22332-01 An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7975G Cisco Unified IP Phone 7970G and 7971G-GECisco Unified IP Phone 7945G Description Using Call Logs, Cleaning and MaintainingAccessing Voice Messages Accessing the Help System On Your Phone,Choosing Phone Screen Screen Features,Understanding Lines and Calls Items,Understanding Line and Call Icons Icon Line or call state DescriptionIcons, page 15, and Viewing Multiple Calls, Understanding Phone Screen FeaturesMenus, Screen item Do this Cleaning and Maintaining the Phone ScreenChoosing Phone Screen Items Cisco Unified IP Phone 7975G, 7971G-GE, and 7970GCisco Unified IP Phone 7965G and 7945G Understanding Feature Buttons and MenusIf you want to Accessing the Help System on Your Phone Understanding Feature AvailabilityFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeePlacing a Call-Additional Options Setting Up PhonesAccess Lists for Mobile CorporateDirectory to log For more information If you want to Then SeePersonal Choose Personal Address BookIf you want to Then For more information, see Answering a CallAnswer or Sending a Call to a Voice Using AutoAnswer with a Using a Single Phone Number Message System,Ending a Call Using Hold and ResumeOr EndCall Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another PhoneViewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberPress CFwdALL or Forward All Settings on the Web,User Options Web Pages, Making Conference Calls Using Do Not DisturbPress DND or Do Not Disturb Using Conference Features See Viewing or Removing Conference Participants,Using Join Using cBarge TipViewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference ListIf you want to Then Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone,Picking Up a Redirected Call on Your Phone Using the Personal Directory on the Web,Personal Directory on Your Phone, Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using Barge to Add Yourself to a Shared-Line Call Using a Shared LineUnderstanding Shared Lines CBarge and Barge Single-button and Multi-touch BargePress Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration Press Mcid or Malicious Call ID Tracing Suspicious CallsPrioritizing Critical Calls If you ThenUsing Cisco Extension Mobility Press Change Change CredentialsPress ChangePIN See Switching an In-Progress Call to Another Phone, Access Lists for Mobile Connect,See Answering a Call, See Placing a Call-Additional Options, OL-22332-01 Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Using Wideband with your Headset Using a SpeakerphoneUsing a Wireless Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22332-01 Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences RingsUser Preferences Brightness Customizing the Phone ScreenOptions Web Pages, User Preferences Viewing AngleSee Cleaning and Maintaining the Phone Screen, User Preferences Background ImagesOL-22332-01 Using Call Logs and Directories Using Call LogsState, Missed Calls or Received Calls Directory DialingPress EditDial Using Personal Directory on Your Phone Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators,Message System, If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options DeviceChoose User Options Device Click Service URL Configuring Features and Services on the WebUsing the Personal Directory on the Web If you want to Then do this after you logChoose User Options Fast Dials Click Add New Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Setting Up Speed Dials on the Web Choose User Options DeviceClick Phone Services Setting Up Phone Services on the WebSee Configuring Fast Dials on the Web, Your Phone,Feature buttons ServicesProgrammable phone button Controlling Line Settings on the Web Controlling User Settings on the WebChoose User Options User Settings Set up call forwarding Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Configuration Host Name NetworkUnderstanding Additional Configuration Options If you Then For more informationSee Using Cisco Extension See Using AutoAnswer with aSee Using BLF to Determine a Line Advanced Call HandlingSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See CleaningViewing Phone Administration Data If you are asked to ThenUsing the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps
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