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Basic Call Handling
Viewing or Removing Conference Participants
During a standard (ad hoc) conference, you can view a list of participants and remove participants.
View a list of conference | Press ConfList or Conference List. |
participants | Participants are listed in the order in which they join the conference |
|
| with the most recent additions at the top. |
| Note The conference participants list, ConfList, displays a maximum |
| of 16 participants. Though users can add as many conference |
| participants as the conference bridge supports, ConfList displays |
| 16 participants only. As new participants join the conference, |
| ConfList displays only the last 16 participants who have joined. |
| |
Get an updated list of | While viewing the conference list, press Update. |
conference participants | | | |
| |
See who initiated the | While viewing the conference list, locate the participant listed at the |
conference | bottom of the list with an asterisk (*) next to the name. |
| |
Remove any conference | While viewing the conference list, highlight the participant’s name |
participant | and press Remove. | |
| |
Drop the last participant | While viewing the conference list, press RMLstC or Remove Last |
added to the conference | Participant. | | |
| | | |
Verify that a conference call is | Look for the | or | icon after “Conference” on the phone |
secure | screen. | | |
| | | |
Verify that a participant is | Look for the | or | icon beside the participant’s name on the |
calling from a secure phone | phone screen. | | |
| |
Add more participants | |
| | | |
Placing or Receiving Intercom Calls
You can make an intercom call to a target phone that auto-answers the call in speakerphone mode with mute activated. The one-way intercom call enables you to deliver a short message to the recipient. If the recipient’s handset or headset is in use, the audio is sent to the device that is use. Any current call activity that your recipient is engaged in continues simultaneously.
The target destination receives an intercom-alert tone and can then choose to:
•Listen to the caller with your microphone muted (you can hear the caller but the caller cannot hear you).
•End the intercom call by pressing the EndCall softkey with the intercom call in focus. Do this if you do not want to hear the message.
•Talk to the caller by pressing the active intercom button, and use either the handset, headset or speaker. The intercom call becomes a two-way connection so that you can converse with the caller.
Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) | 37 |
Contents
Americas Headquarters
Page
Contents
Viewing or Removing Conference Participants
Accessing Voice Messages
Cisco One-Year Limited Hardware Warranty Terms Index
Getting Started
Using this Guide
If you want to Then
Finding Additional Information
Safety and Performance Information
Using External Devices
Power Outage
Cisco Product Security Overview
Accessibility Features
Connecting Your Phone
Adjusting the Handset Rest Optional
Removing the Hookswitch Clip Required
Headset Support
Adjusting the Footstand Optional
Using a Headset
Registering with Taps
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Understanding Buttons and Hardware
An Overview of Your Phone
Cisco Unified IP Phone 7970G and 7971G-GE
Cisco Unified IP Phone 7975G
Cisco Unified IP Phone 7945G
Description
Accessing the Help System On Your Phone,
Cleaning and Maintaining
Accessing Voice Messages
Using Call Logs,
Items,
Screen Features,
Understanding Lines and Calls
Choosing Phone Screen
Icon Line or call state Description
Understanding Line and Call Icons
Icons, page 15, and Viewing Multiple Calls,
Understanding Phone Screen Features
Menus,
Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G
Cleaning and Maintaining the Phone Screen
Choosing Phone Screen Items
Screen item Do this
Cisco Unified IP Phone 7965G and 7945G
Understanding Feature Buttons and Menus
If you want to
Accessing the Help System on Your Phone
Understanding Feature Availability
Feature Softkey Line Button Label and Icon
Understanding SIP vs. Sccp
If you want to Then See
Basic Call Handling
Placing a Call-Basic Options
For more information
Corporate
Setting Up Phones
Access Lists for Mobile
Placing a Call-Additional Options
Choose Personal Address Book
For more information If you want to Then See
Personal
Directory to log
If you want to Then For more information, see
Answering a Call
Answer or
Message System,
Using AutoAnswer with a
Using a Single Phone Number
Sending a Call to a Voice
Ending a Call
Using Hold and Resume
Or EndCall
Using Mute
Switching an In-Progress Call to Another Phone
Switching Between Multiple Calls
Viewing Multiple Calls
Transferring Calls
Forwarding Calls to Another Number
Sending a Call to a Voice Message System
Press CFwdALL or Forward All
Settings on the Web,
User Options Web Pages,
Making Conference Calls
Using Do Not Disturb
Press DND or Do Not Disturb
See Viewing or Removing Conference Participants,
Using Conference Features
Using Join
Tip
Using cBarge
Press ConfList or Conference List
See Using Conference,
Placing or Receiving Intercom Calls
Viewing or Removing Conference Participants
If you want to Then
Directory on Your Phone,
Web pages. See Accessing Your User Options Web Pages,
Advanced Call Handling
Speed Dialing
Picking Up a Redirected Call on Your Phone
Using the Personal Directory on the Web,
Personal Directory on Your Phone,
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Using Barge to Add Yourself to a Shared-Line Call
Using a Shared Line
Understanding Shared Lines
Single-button and Multi-touch Barge
CBarge and Barge
Press Private
Using BLF to Determine a Line State
Making and Receiving Secure Calls
VPN Configuration
If you Then
Tracing Suspicious Calls
Prioritizing Critical Calls
Press Mcid or Malicious Call ID
Using Cisco Extension Mobility
Press Change
Change Credentials
Press ChangePIN
See Switching an In-Progress Call to Another Phone,
Access Lists for Mobile Connect,
See Answering a Call,
See Placing a Call-Additional Options,
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Using a Handset
Using a Handset, Headset, and Speakerphone
Using a Headset
Choose User Preferences Audio Preferences Wideband Headset
Using a Speakerphone
Using a Wireless Headset
Using Wideband with your Headset
Using AutoAnswer with a Headset or Speakerphone
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User Preferences Rings
Changing Phone Settings
Customizing Rings and Message Indicators
Accessing Your User Options Web Pages,
User Preferences Viewing Angle
Customizing the Phone Screen
Options Web Pages,
User Preferences Brightness
User Preferences Background Images
See Cleaning and Maintaining the Phone Screen,
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Using Call Logs
Using Call Logs and Directories
State,
Missed Calls or Received Calls
Directory Dialing
Press EditDial
Using Personal Directory on Your Phone
Using Corporate Directory on Your Phone
Corporate Directory exact name can vary
Press Fast Dial
Personal Directory Personal Fast Dials
Customizing Rings and Message Indicators,
Accessing Voice Messages
Message System,
Options Device
Using the User Options Web Pages
Accessing Your User Options Web Pages
If you want to Then do this
If you want to Then do this after you log
Configuring Features and Services on the Web
Using the Personal Directory on the Web
Choose User Options Device Click Service URL
Choose User Options Fast Dials Click Add New
Create a PAB entry. See Using Your Personal Address Book on
Choose User Options Fast Dials
Choose User Options Device
Setting Up Speed Dials on the Web
Your Phone,
Setting Up Phone Services on the Web
See Configuring Fast Dials on the Web,
Click Phone Services
Feature buttons
Services
Programmable phone button
Controlling Line Settings on the Web
Controlling User Settings on the Web
Choose User Options User Settings
Set up call forwarding
Choose User Options Mobility Settings Access Lists
Setting Up Phones and Access Lists for Mobile Connect
Choose User Options Mobility Settings Remote Destinations
Using Cisco WebDialer
Network
Configuration Host Name
If you Then For more information
Understanding Additional Configuration Options
Advanced Call Handling
See Using AutoAnswer with a
See Using BLF to Determine a Line
See Using Cisco Extension
See Cleaning
Troubleshooting Your Phone
General Troubleshooting
Symptom Explanation
If you are asked to Then
Viewing Phone Administration Data
Using the Quality Reporting Tool
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Cisco One-Year Limited Hardware Warranty Terms
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Index
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Page
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Page
Taps