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Basic Call Handling
Using Join
Join enables you to combine two or more existing calls to create a conference in which you are a participant.
If you want to... | Then... | |
Create a conference by joining 1. From an active call, highlight another call that you want to |
together existing calls that are | include in the conference and press Select. |
on a single phone line | Selected calls display this icon | . |
|
2.Repeat this step for each call that you want to add.
3.Press Join. (You may need to press the more softkey to see Join.)
Create a conference by joining | 1. | From an active call, press Join. (You may need to press the more |
together existing calls that are | | softkey to see Join.) | |
on multiple phone lines | 2. | Press the green flashing line button | for the call(s) that you |
|
| | want to include in the conference. You see one of these results: |
| • | The calls are joined. | |
| • | A window opens on your phone screen and prompts you to |
| | select the call(s) that you want to join. Highlight the calls and |
| | press Select, then press Join to complete the action. |
| Note If your phone does not support Join for calls on multiple lines, |
| | transfer the calls to a single line before using Join. |
| |
See a list of participants or | Press ConfList or Conference List. (You may need to press the more |
remove participants | softkey first.) See Viewing or Removing Conference Participants, |
| page 37. | |
Tips
•If you frequently join more than two parties into a single conference, you may find it useful to first select the calls that you want to join, then press Join to complete the action.
•When Join completes, caller ID changes to “Conference.”
•You may be able to combine multiple conference calls by using the Join or DirTrfr softkeys. Check with your system administrator to see if this feature is available to you.
•A Call Chaperone user can conference only the first caller. Subsequent callers can be conferenced by the other participants in the conference.
Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) | 35 |
Contents
Americas Headquarters
Page
Contents
Viewing or Removing Conference Participants
Accessing Voice Messages
Cisco One-Year Limited Hardware Warranty Terms Index
If you want to Then
Using this Guide
Getting Started
Finding Additional Information
Safety and Performance Information
Cisco Product Security Overview
Power Outage
Using External Devices
Accessibility Features
Connecting Your Phone
Adjusting the Handset Rest Optional
Removing the Hookswitch Clip Required
Using a Headset
Adjusting the Footstand Optional
Registering with Taps
Headset Support
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Understanding Buttons and Hardware
An Overview of Your Phone
Cisco Unified IP Phone 7970G and 7971G-GE
Cisco Unified IP Phone 7975G
Cisco Unified IP Phone 7945G
Description
Accessing Voice Messages
Cleaning and Maintaining
Using Call Logs,
Accessing the Help System On Your Phone,
Understanding Lines and Calls
Screen Features,
Choosing Phone Screen
Items,
Icon Line or call state Description
Understanding Line and Call Icons
Menus,
Understanding Phone Screen Features
Icons, page 15, and Viewing Multiple Calls,
Choosing Phone Screen Items
Cleaning and Maintaining the Phone Screen
Screen item Do this
Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G
If you want to
Understanding Feature Buttons and Menus
Cisco Unified IP Phone 7965G and 7945G
Feature Softkey Line Button Label and Icon
Understanding Feature Availability
Accessing the Help System on Your Phone
Understanding SIP vs. Sccp
Placing a Call-Basic Options
Basic Call Handling
For more information
If you want to Then See
Access Lists for Mobile
Setting Up Phones
Placing a Call-Additional Options
Corporate
Personal
For more information If you want to Then See
Directory to log
Choose Personal Address Book
Answer or
Answering a Call
If you want to Then For more information, see
Using a Single Phone Number
Using AutoAnswer with a
Sending a Call to a Voice
Message System,
Or EndCall
Using Hold and Resume
Ending a Call
Using Mute
Switching an In-Progress Call to Another Phone
Switching Between Multiple Calls
Viewing Multiple Calls
Transferring Calls
Forwarding Calls to Another Number
Sending a Call to a Voice Message System
User Options Web Pages,
Settings on the Web,
Press CFwdALL or Forward All
Press DND or Do Not Disturb
Using Do Not Disturb
Making Conference Calls
See Viewing or Removing Conference Participants,
Using Conference Features
Using Join
Tip
Using cBarge
Placing or Receiving Intercom Calls
See Using Conference,
Viewing or Removing Conference Participants
Press ConfList or Conference List
If you want to Then
Advanced Call Handling
Web pages. See Accessing Your User Options Web Pages,
Speed Dialing
Directory on Your Phone,
Personal Directory on Your Phone,
Using the Personal Directory on the Web,
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Understanding Shared Lines
Using a Shared Line
Using Barge to Add Yourself to a Shared-Line Call
Single-button and Multi-touch Barge
CBarge and Barge
Press Private
Using BLF to Determine a Line State
Making and Receiving Secure Calls
VPN Configuration
Prioritizing Critical Calls
Tracing Suspicious Calls
Press Mcid or Malicious Call ID
If you Then
Using Cisco Extension Mobility
Press ChangePIN
Change Credentials
Press Change
See Answering a Call,
Access Lists for Mobile Connect,
See Switching an In-Progress Call to Another Phone,
See Placing a Call-Additional Options,
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Using a Headset
Using a Handset, Headset, and Speakerphone
Using a Handset
Using a Wireless Headset
Using a Speakerphone
Using Wideband with your Headset
Choose User Preferences Audio Preferences Wideband Headset
Using AutoAnswer with a Headset or Speakerphone
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Customizing Rings and Message Indicators
Changing Phone Settings
Accessing Your User Options Web Pages,
User Preferences Rings
Options Web Pages,
Customizing the Phone Screen
User Preferences Brightness
User Preferences Viewing Angle
User Preferences Background Images
See Cleaning and Maintaining the Phone Screen,
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Using Call Logs
Using Call Logs and Directories
State,
Press EditDial
Directory Dialing
Missed Calls or Received Calls
Corporate Directory exact name can vary
Using Corporate Directory on Your Phone
Using Personal Directory on Your Phone
Press Fast Dial
Personal Directory Personal Fast Dials
Customizing Rings and Message Indicators,
Accessing Voice Messages
Message System,
Accessing Your User Options Web Pages
Using the User Options Web Pages
If you want to Then do this
Options Device
Using the Personal Directory on the Web
Configuring Features and Services on the Web
Choose User Options Device Click Service URL
If you want to Then do this after you log
Choose User Options Fast Dials
Create a PAB entry. See Using Your Personal Address Book on
Choose User Options Fast Dials Click Add New
Choose User Options Device
Setting Up Speed Dials on the Web
See Configuring Fast Dials on the Web,
Setting Up Phone Services on the Web
Click Phone Services
Your Phone,
Programmable phone button
Services
Feature buttons
Choose User Options User Settings
Controlling User Settings on the Web
Controlling Line Settings on the Web
Set up call forwarding
Choose User Options Mobility Settings Access Lists
Setting Up Phones and Access Lists for Mobile Connect
Choose User Options Mobility Settings Remote Destinations
Using Cisco WebDialer
Network
Configuration Host Name
If you Then For more information
Understanding Additional Configuration Options
See Using BLF to Determine a Line
See Using AutoAnswer with a
See Using Cisco Extension
Advanced Call Handling
General Troubleshooting
Troubleshooting Your Phone
Symptom Explanation
See Cleaning
If you are asked to Then
Viewing Phone Administration Data
Using the Quality Reporting Tool
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Cisco One-Year Limited Hardware Warranty Terms
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Index
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Page
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Page
Taps