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| If you want to... | Then... |
| | |
| Set up Call Forward All on | Press CFwdALL or Forward All and enter a target phone number. |
| your primary line | |
| | |
| Cancel Call Forward All on | Press CFwdALL or Forward All. |
| your primary line | |
| | |
| Verify that Call Forward | Look for: |
| All is enabled on your | • The call forward icon above your primary phone number: |
| primary line |
| • The call forward target number in the status line. |
| |
| | |
| Set up or cancel call | 1. Log in to your User Options web pages. (See Accessing Your |
| forwarding remotely, or for a | |
| non-primary line | 2. Access your call forwarding settings. (See Controlling Line |
| |
| | |
| | Note When call forwarding is enabled for any line other than the |
| | primary line, your phone does not provide you with |
| | confirmation that calls are being forwarded. Instead, you must |
| | confirm your settings in the User Options web pages. |
| | |
Tips
•Enter the call forward target number exactly as you would dial it from your phone. For example, enter an access code or the area code, if necessary.
•You can forward your calls to a traditional analog phone or to another IP phone, although your system administrator may restrict the call forwarding feature to numbers within your company.
•Call forwarding is phone line specific. If a call reaches you on a line where call forwarding is not enabled, the call will ring as usual.
•Your system administrator can enable a call forward override feature that allows the person receiving your forwarded calls to reach you. With override enabled, a call placed from the target phone to your phone is not forwarded, but rings through.
•Your phone may reject your attempt to set up Call Forward All directly on the phone if the target number that you enter would create a call forwarding loop or would exceed the maximum number of links permitted in a call forwarding chain.
•When you switch an in-progress call from your mobile phone to Cisco Unified devices that share the same line (Session Handoff), the Call Forward feature is disabled on the Cisco Unified devices. The Call Forward feature returns when the call ends.
Contents
Americas Headquarters
Page
Contents
Viewing or Removing Conference Participants
Accessing Voice Messages
Cisco One-Year Limited Hardware Warranty Terms Index
If you want to Then
Using this Guide
Getting Started
Safety and Performance Information
Finding Additional Information
Cisco Product Security Overview
Power Outage
Using External Devices
Accessibility Features
Connecting Your Phone
Removing the Hookswitch Clip Required
Adjusting the Handset Rest Optional
Registering with Taps
Adjusting the Footstand Optional
Using a Headset
Headset Support
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An Overview of Your Phone
Understanding Buttons and Hardware
Cisco Unified IP Phone 7975G
Cisco Unified IP Phone 7970G and 7971G-GE
Cisco Unified IP Phone 7945G
Description
Using Call Logs,
Cleaning and Maintaining
Accessing Voice Messages
Accessing the Help System On Your Phone,
Choosing Phone Screen
Screen Features,
Understanding Lines and Calls
Items,
Understanding Line and Call Icons
Icon Line or call state Description
Menus,
Understanding Phone Screen Features
Icons, page 15, and Viewing Multiple Calls,
Screen item Do this
Cleaning and Maintaining the Phone Screen
Choosing Phone Screen Items
Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G
If you want to
Understanding Feature Buttons and Menus
Cisco Unified IP Phone 7965G and 7945G
Feature Softkey Line Button Label and Icon
Understanding Feature Availability
Accessing the Help System on Your Phone
Understanding SIP vs. Sccp
For more information
Basic Call Handling
Placing a Call-Basic Options
If you want to Then See
Placing a Call-Additional Options
Setting Up Phones
Access Lists for Mobile
Corporate
Directory to log
For more information If you want to Then See
Personal
Choose Personal Address Book
Answer or
Answering a Call
If you want to Then For more information, see
Sending a Call to a Voice
Using AutoAnswer with a
Using a Single Phone Number
Message System,
Or EndCall
Using Hold and Resume
Ending a Call
Using Mute
Switching Between Multiple Calls
Switching an In-Progress Call to Another Phone
Viewing Multiple Calls
Transferring Calls
Sending a Call to a Voice Message System
Forwarding Calls to Another Number
User Options Web Pages,
Settings on the Web,
Press CFwdALL or Forward All
Press DND or Do Not Disturb
Using Do Not Disturb
Making Conference Calls
Using Conference Features
See Viewing or Removing Conference Participants,
Using Join
Using cBarge
Tip
Viewing or Removing Conference Participants
See Using Conference,
Placing or Receiving Intercom Calls
Press ConfList or Conference List
If you want to Then
Speed Dialing
Web pages. See Accessing Your User Options Web Pages,
Advanced Call Handling
Directory on Your Phone,
Personal Directory on Your Phone,
Using the Personal Directory on the Web,
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Understanding Shared Lines
Using a Shared Line
Using Barge to Add Yourself to a Shared-Line Call
CBarge and Barge
Single-button and Multi-touch Barge
Press Private
Using BLF to Determine a Line State
Making and Receiving Secure Calls
VPN Configuration
Press Mcid or Malicious Call ID
Tracing Suspicious Calls
Prioritizing Critical Calls
If you Then
Using Cisco Extension Mobility
Press ChangePIN
Change Credentials
Press Change
See Answering a Call,
Access Lists for Mobile Connect,
See Switching an In-Progress Call to Another Phone,
See Placing a Call-Additional Options,
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Using a Headset
Using a Handset, Headset, and Speakerphone
Using a Handset
Using Wideband with your Headset
Using a Speakerphone
Using a Wireless Headset
Choose User Preferences Audio Preferences Wideband Headset
Using AutoAnswer with a Headset or Speakerphone
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Accessing Your User Options Web Pages,
Changing Phone Settings
Customizing Rings and Message Indicators
User Preferences Rings
User Preferences Brightness
Customizing the Phone Screen
Options Web Pages,
User Preferences Viewing Angle
See Cleaning and Maintaining the Phone Screen,
User Preferences Background Images
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Using Call Logs and Directories
Using Call Logs
State,
Press EditDial
Directory Dialing
Missed Calls or Received Calls
Corporate Directory exact name can vary
Using Corporate Directory on Your Phone
Using Personal Directory on Your Phone
Press Fast Dial
Personal Directory Personal Fast Dials
Accessing Voice Messages
Customizing Rings and Message Indicators,
Message System,
If you want to Then do this
Using the User Options Web Pages
Accessing Your User Options Web Pages
Options Device
Choose User Options Device Click Service URL
Configuring Features and Services on the Web
Using the Personal Directory on the Web
If you want to Then do this after you log
Choose User Options Fast Dials
Create a PAB entry. See Using Your Personal Address Book on
Choose User Options Fast Dials Click Add New
Setting Up Speed Dials on the Web
Choose User Options Device
Click Phone Services
Setting Up Phone Services on the Web
See Configuring Fast Dials on the Web,
Your Phone,
Programmable phone button
Services
Feature buttons
Choose User Options User Settings
Controlling User Settings on the Web
Controlling Line Settings on the Web
Set up call forwarding
Setting Up Phones and Access Lists for Mobile Connect
Choose User Options Mobility Settings Access Lists
Choose User Options Mobility Settings Remote Destinations
Using Cisco WebDialer
Configuration Host Name
Network
Understanding Additional Configuration Options
If you Then For more information
See Using Cisco Extension
See Using AutoAnswer with a
See Using BLF to Determine a Line
Advanced Call Handling
Symptom Explanation
Troubleshooting Your Phone
General Troubleshooting
See Cleaning
Viewing Phone Administration Data
If you are asked to Then
Using the Quality Reporting Tool
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Cisco One-Year Limited Hardware Warranty Terms
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Index
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Page
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Page
Taps