Cisco Systems 7975G manual Using BLF to Determine a Line State

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Using BLF to Determine a Line State

Busy Lamp Field (BLF) features allow you to view the state of a phone line that is associated with a speed-dial button, call log, or directory listing on your phone. If you use BLF Pickup, you can answer a ringing call for the line that you are monitoring. Your system administrator determines which BLF features are configured for your phone.

	If you want to...	Then...
	See the state of a	Look for one of these BLF indicators next to the line number:
	line listed in a call	Line is in-use.
	log or directory	Line is in-use.
	log or directory
		Line is idle.
		Line is in Do Not Disturb state.
		BLF indicator unavailable for this line.

	See the state of a	Look for one of these BLF indicators next to the line number:
	speed-dial line	+	Line is in-use.
		+	Line is in-use.
		+	Line is idle.
		+		Line is in Do Not Disturb state.
			+	(flashing)—Line is ringing (BLF Pickup only).
		BLF indicator unavailable for this line.

	Use BLF Pickup to	Press the BLF Pickup button			while the line is ringing.
	answer a call	The call is redirected to the next available line on your phone. (If you want to
	ringing on a
	ringing on a	specify a line, first press a line button and then press the BLF button.)
	coworker’s phone
	coworker’s phone	If your phone supports auto-pickup, the call connects automatically. Otherwise,

		the call rings on your phone for you to answer.

Note If you press the BLF Pickup button when the monitored line is not ringing, your phone will speed dial the line number.

Tips

•Your phone may play an audible indicator to alert you when a call is ringing on the monitored line (BLF Pickup only).

•BLF Pickup answers the oldest ringing call first (if the line that you are monitoring has more than one ringing call).

46	OL-22332-01

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Contents Americas Headquarters Page Contents Viewing or Removing Conference Participants Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Safety and Performance Information Finding Additional InformationUsing External Devices Power OutageCisco Product Security Overview Accessibility Features Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Using a HeadsetRegistering with Taps Headset SupportOL-22332-01 An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7975G Cisco Unified IP Phone 7970G and 7971G-GECisco Unified IP Phone 7945G Description Cleaning and Maintaining Accessing Voice MessagesUsing Call Logs, Accessing the Help System On Your Phone,Screen Features, Understanding Lines and CallsChoosing Phone Screen Items,Understanding Line and Call Icons Icon Line or call state DescriptionIcons, page 15, and Viewing Multiple Calls, Understanding Phone Screen FeaturesMenus, Cleaning and Maintaining the Phone Screen Choosing Phone Screen ItemsScreen item Do this Cisco Unified IP Phone 7975G, 7971G-GE, and 7970GCisco Unified IP Phone 7965G and 7945G Understanding Feature Buttons and MenusIf you want to Accessing the Help System on Your Phone Understanding Feature AvailabilityFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then SeeSetting Up Phones Access Lists for MobilePlacing a Call-Additional Options CorporateFor more information If you want to Then See PersonalDirectory to log Choose Personal Address BookIf you want to Then For more information, see Answering a CallAnswer or Using AutoAnswer with a Using a Single Phone NumberSending a Call to a Voice Message System,Ending a Call Using Hold and ResumeOr EndCall Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another PhoneViewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberPress CFwdALL or Forward All Settings on the Web,User Options Web Pages, Making Conference Calls Using Do Not DisturbPress DND or Do Not Disturb Using Conference Features See Viewing or Removing Conference Participants,Using Join Using cBarge TipSee Using Conference, Placing or Receiving Intercom CallsViewing or Removing Conference Participants Press ConfList or Conference ListIf you want to Then Web pages. See Accessing Your User Options Web Pages, Advanced Call HandlingSpeed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone Using the Personal Directory on the Web,Personal Directory on Your Phone, Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using Barge to Add Yourself to a Shared-Line Call Using a Shared LineUnderstanding Shared Lines CBarge and Barge Single-button and Multi-touch BargePress Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration Tracing Suspicious Calls Prioritizing Critical CallsPress Mcid or Malicious Call ID If you ThenUsing Cisco Extension Mobility Press Change Change CredentialsPress ChangePIN See Switching an In-Progress Call to Another Phone, Access Lists for Mobile Connect,See Answering a Call, See Placing a Call-Additional Options, OL-22332-01 Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Using a Speakerphone Using a Wireless HeadsetUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22332-01 Changing Phone Settings Customizing Rings and Message IndicatorsAccessing Your User Options Web Pages, User Preferences RingsCustomizing the Phone Screen Options Web Pages,User Preferences Brightness User Preferences Viewing AngleSee Cleaning and Maintaining the Phone Screen, User Preferences Background ImagesOL-22332-01 Using Call Logs and Directories Using Call LogsState, Missed Calls or Received Calls Directory DialingPress EditDial Using Personal Directory on Your Phone Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators,Message System, Using the User Options Web Pages Accessing Your User Options Web PagesIf you want to Then do this Options DeviceConfiguring Features and Services on the Web Using the Personal Directory on the WebChoose User Options Device Click Service URL If you want to Then do this after you logChoose User Options Fast Dials Click Add New Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Setting Up Speed Dials on the Web Choose User Options DeviceSetting Up Phone Services on the Web See Configuring Fast Dials on the Web,Click Phone Services Your Phone,Feature buttons ServicesProgrammable phone button Controlling Line Settings on the Web Controlling User Settings on the WebChoose User Options User Settings Set up call forwarding Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Configuration Host Name NetworkUnderstanding Additional Configuration Options If you Then For more informationSee Using AutoAnswer with a See Using BLF to Determine a LineSee Using Cisco Extension Advanced Call HandlingTroubleshooting Your Phone General TroubleshootingSymptom Explanation See CleaningViewing Phone Administration Data If you are asked to ThenUsing the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps

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