Troubleshooting
Troubleshooting
•Reset the headset base. Unplug the electrical power of the headset base. Wait for approximately 15 seconds, then plug it back in. Follow the directions for remote dial pad registration.
•You may need a new dial pad battery. Please refer to Battery installation & charging, pages
I cannot dial out. • First try all the suggestions on the previous page.
•Make sure you have a dial tone in the headset before dialing. The remote dial pad may take a second or two to find the headset base and produce a dial tone. This is normal. Wait an extra second before dialing.
•Check the LIFTER MODE selected on the headset base. Please refer to the manual provided with your headset base.
•If you have installed a handset lifter, make sure the installation of the lifter is correct. Please refer to the manual provided with you remote handset lifter.
•Eliminate any background noise. Noise from a television, radio or other appliances may cause the remote dial pad to not dial out properly. If you cannot eliminate the background noise, try dialing from another room or office with less background noise.
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