AT&T SL82408, SL82208, SL82308 user manual Troubleshooting

Appendix

Troubleshooting

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

My phone	•	Make sure the power cord is securely plugged in.
doesn’t work	•	Make sure that the battery pack connector is securely
at all
		plugged into the cordless handset.
	•	Make sure the telephone line cord is securely and firmly
		plugged into the telephone base and the telephone wall
		jack.
	•	Charge the battery pack in the cordless handset for at
		least 16 hours. For optimum daily performance, return
		the cordless handset to its base when not in use.
	•	Reset the telephone base. Unplug the unit’s electrical
		power. Wait for approximately 15 seconds, then plug it
		back in. Allow up to one minute for the cordless handset
		and telephone base to reset.
	•	You may need to purchase a new battery pack, please
		refer to page 6 of this user’s manual.
I cannot get a	•	First try all the suggestions above.
dial tone	•	Move the cordless handset closer to the telephone base.
		You might have moved out of range.
	•	If the previous suggestions don’t work, disconnect the
		telephone base from the telephone jack and connect to
		a different phone. If there is no dial tone on that phone
		either, the problem is in your wiring or local service.
		Contact your local telephone company.
	•	Your line cord might be malfunctioning. Try installing a
		new line cord.
I cannot dial	•	First try all the suggestions above.
out	•	Make sure you have a dial tone before dialing. The cordless
		handset may take a second or two to find the telephone
		base and produce a dial tone. This is normal. Wait an extra
		second before dialing.

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