Patton electronic SL4050/2, SL4050/10 manual Contacting Patton for assistance

Page 67

Chapter 7 Contacting Patton for assistance
Chapter contents
Introduction	68
Contact information	68
Patton support headquarters in the USA	68
Alternate Patton support for Europe, Middle East, and Africa (EMEA)	68
Warranty Service and Returned Merchandise Authorizations (RMAs)	68
Warranty coverage	69
Returns for credit	69
Return for credit policy	69
RMA numbers	69
Shipping instructions	69

67

Image 67

Contents Getting Started Guide Mailsupport@patton.com Summary Table of Contents Table of Contents Using the configuration menu VAD Operating the VoIP SIP phone Troubleshooting TCP/IP List of Figures List of Tables Audience About this guideStructure Safety when working with electricity PrecautionsGeneral observations Typographical conventions used in this documentGeneral conventions General information Chapter contentsSmartLink 4050 Series SIP Phones overview Power Adaptor 5V DC Wall mounting plate SL4050/10 onlyDescription Overview of SL4050/10 key functionsDescription Overview of SL4050/2 key functions SmartLink 4050/2 SIP Phone controls and indicatorsDescription Installing the SmartLink SIP Phone Ethernet Cable optional Installing the VoIP SIP phoneConnecting the SL4050/2 SIP Phone Menu summary Setting up the VoIP SIP phoneMenu summary, page 2 Display Name Enable Adsl dialupDhcp Dynamic Host Conﬁguration Protocol Disable Adsl dialupCall forwarding DNS Server IPSntp Server IP Do Not DisturbAnony Call Rej anonymous call rejection CF call forward User BusyCF call forward No Answer Anonymous CallTime Format MAC AddressVersion Language SelectionHandset Volume Volume AdjustmentRinger Volume Speaker VolumeUsing the conﬁguration menu Using the configuration menu Using the configuration menu Introduction Accessing the conﬁguration menuWeb login setting Remote Conﬁg Password Management Settings-Restore Factory SettingRestore Factory Setting FTP Server Management Setting-Firmware updateLogin ID Login PasswordDNS Setting Network Setting-DHCPDhcp Server PPPoE Static IP conﬁguration window Static IPSIP Phone Setting SIP SettingsRegistrar Server Others Outbound Proxy ServerMessage Server Park ServerDefault Account SIP Account SettingsSaving your work SIP User Name Authentication User NameAuthentication Password Account ActiveStun Domain Name/IP Address Stun & UPnP SettingsStun Server Setting UPnP SettingRTP Packet Length Voice SettingsVoice Setting CodecVoice TOS QoSVlan Priority Phone Setting Phone SettingsTimer Auto Speaker Off Call Tracing LogNumber Phone Book SettingPhone Book NameSpeed Dial Speed Dial Setting Maximum 63 CharKey Type Line Key SettingsTelephone Number Documentation link DocumentationRestart System window Restart SystemOperating the VoIP SIP phone Speed Dialing Switching to another lineDialing an IP address Dialing a SIP numberLast Dialed Number MuteCall Transfer RedialOne-Touch Dialing On HoldCall Forwarding Call Waiting internal/externalThree-Way Conferencing Using the Phone Book Storing a number Dialing from the Phone BookEditing a Phone Book listing Deleting a Phone Book listing Troubleshooting Symptom Recommended action Contacting Patton for assistance Patton support headquarters in the USA Contact informationRMA numbers Warranty coverageReturns for credit Return for credit policyAppendix a Compliance information FCC Warning Radio and TV Interference ComplianceCE-Mark Warning Appendix B Speciﬁcations Voice Codec Call FeaturesProtocol Network InterfaceDial Methods Firmware UpgradeSecurity QoSConﬁguration TCP/IP