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Appendix C
Troubleshooting
CONNECTING...
appears on my cordless handset.
•Ensure that the telephone base is powered up.
•Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to resynchronize.
•Move the cordless handset closer to the telephone base. You might have moved out of range.
•Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
•Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones.
The batteries do not hold a charge.
•If the cordless handset is in the telephone base and the charge light does not come on, refer to The charge light is off (page 42) in this Troubleshooting guide.
•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base when not in use.
•If the battery is depleted, it may take approximately ten minutes to charge the handset before it shows
LOW BATTERY.
•You may need to purchase a new battery. Please refer to Battery installation & charging (pages
38