AT&T EL51109 user manual Troubleshooting

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Appendix C

Troubleshooting

I cannot dial out.

First try all the suggestions in I cannot get a dial

 

 

tone, on the previous page.

 

Make sure you have a dial tone before dialing. The

 

 

cordless handset may take a second or two to find

 

 

the telephone base and produce a dial tone. This is

 

 

normal. Wait an extra second before dialing.

 

Eliminate any background noise. Noise from a

 

 

television, radio or other appliances may cause the

 

 

phone to not dial out properly. If you cannot

 

 

eliminate the background noise, first try muting the

 

 

cordless handset before dialing, or dialing from

 

 

another room in your home with less background

 

 

noise.

• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

My cordless handset isn’t performing normally.

Make sure the power cord is securely plugged into the telephone base. Plug the power adapter into a different, working electrical outlet not controlled by a wall switch.

Move the cordless handset closer to the telephone base. You might have moved out of range.

Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones.

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Contents User’s manual Congratulations Parts checklist Table of contents User’s manualAppendix Appendix GAppendix H Appendix aSDIR/VOLUME Quick reference guide handsetQuick reference guide handset & telephone base Main menuInstallation Avoid placing the telephone base too close toTelephone base installation Important InformationPlace in Charger Battery installation & chargingBattery indicators Battery status Action HandsetCharge light Wall installation Tabletop to wall installationWall to tabletop installation See Telephone base installation onTelephone settings Menu settingsRinger volume Ringer tone Key toneMENU/SELECT LCD language EspañolSet date/time Voicemail visual message waiting indicator Clear voicemail indication Home area code Making, answering, and ending calls Speakerphone information Handset operationAuto off Last number redialCall waiting Volume controlOptions while on calls MuteChain dialing Handset locator About the directory CapacityExiting the directory Create directory entries To create a new directory entryDirectory FOUFS!OBNF Review directory To review directory entriesSearch directory To search by nameTo dial, delete or edit entries SpeakerAbout caller ID Information about caller ID with call waitingMissed new calls indicator Caller ID operationMemory match Caller ID history How the caller ID history call log worksTo review the caller ID history To ReviewOr end of the call log Make a call log entry ready to dial Dial a call log entryDelete entries Save a call log entry to the directory Unable to SaveReasons for missing caller ID information Handset alert tones Alert tones and lightsHandset screen icons LightsHandset display screen messages Screen display messagesTqfblfs Troubleshooting LOW BatteryRefer to Battery installation & charging pages Troubleshooting Connecting Troubleshooting Troubleshooting Troubleshooting Troubleshooting Troubleshooting Taking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Safety informationPrecautions for users of implanted cardiac pacemakers FCC part 68 and Acta Industry Canada FCC part Limited warranty Limited warranty Limited warranty Technical specifications Operation Operating timeIndex