AT&T EL51109 user manual Troubleshooting

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Appendix C

Troubleshooting

Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone.

Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn't solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your telephone base to a higher location. The phone will have better reception when installed in a high area.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

The charge light is off.

Make sure the power and line cords are plugged in correctly and securely.

Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.

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Contents User’s manual Congratulations Parts checklist User’s manual Table of contentsAppendix a Appendix GAppendix H AppendixQuick reference guide handset SDIR/VOLUMEMain menu Quick reference guide handset & telephone baseAvoid placing the telephone base too close to InstallationImportant Information Telephone base installationHandset Battery installation & chargingBattery indicators Battery status Action Place in ChargerCharge light Tabletop to wall installation Wall installationSee Telephone base installation on Wall to tabletop installationRinger volume Telephone settingsMenu settings MENU/SELECT Ringer toneKey tone Set date/time LCD languageEspañol Voicemail visual message waiting indicator Clear voicemail indication Home area code Making, answering, and ending calls Last number redial Handset operationAuto off Speakerphone informationMute Volume controlOptions while on calls Call waitingChain dialing Handset locator Exiting the directory About the directoryCapacity Directory Create directory entriesTo create a new directory entry FOUFS!OBNF To review directory entries Review directoryTo search by name Search directorySpeaker To dial, delete or edit entriesInformation about caller ID with call waiting About caller IDMemory match Missed new calls indicatorCaller ID operation How the caller ID history call log works Caller ID historyOr end of the call log To review the caller ID historyTo Review Delete entries Make a call log entry ready to dialDial a call log entry Unable to Save Save a call log entry to the directoryReasons for missing caller ID information Lights Alert tones and lightsHandset screen icons Handset alert tonesScreen display messages Handset display screen messagesTqfblfs Refer to Battery installation & charging pages TroubleshootingLOW Battery Troubleshooting Connecting Troubleshooting Troubleshooting Troubleshooting Troubleshooting Troubleshooting Avoid water MaintenanceCleaning your telephone Taking care of your telephoneSafety information Important safety informationPrecautions for users of implanted cardiac pacemakers FCC part 68 and Acta Industry Canada FCC part Limited warranty Limited warranty Limited warranty Operation Operating time Technical specificationsIndex