Appendix C
Troubleshooting
I experience poor sound quality when using the speakerphone.
•For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.
•When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press MUTE to temporarily turn your microphone off. When it is your turn to speak, remember to press MUTE again to turn the microphone on.
•Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.
I hear other calls while using my phone.
•Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.
My cordless handset does not ring when I receive a call.
•Make sure that the ringer is not turned off. Refer to Ringer volume on page 9 in this user’s manual.
•Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.
•The cordless handset may be too far from the telephone base.
•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base when not in use.
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