Nortel Networks IP Phone 2001 manual To activate Call Trace

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While on an active call

To activate Call Trace:

1.Choose one of the following:

—Press the Transfer soft key.

—Press the Conference soft key.

2.Dial the SPRE code followed by 83 or enter the Call Trace FFC to automatically reconnect.

Note: Contact your system administrator for the Call Trace feature SPRE code.

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Contents IP Phone Page Revision history Revision history Contents Additional calling features While away from your deskTalking with more than one person Working without interruptionAdditional phone features Using Hospitality featuresContents Basic features About the Nortel IP PhoneTelephone controls LineServices items GoodbyeHold Msg/InboxAbout the Nortel IP Phone Telephone display IP Phone 2001 screenCall features and Flexible Feature Codes Security featuresManaging your Station Control Password Secure communicationsTo change your password Scpw ServicesPress the Select soft key to accept the new password Connecting the components of the phone Connecting the componentsBefore you begin IP Phone 2001 connections Configuring options Using the Telephone Options menuTo use the Telephone Options menu Services Adjusting the volume To adjust the volumeTo adjust the display screen contrast Adjusting the display screen contrastSelecting a language To select a language Selecting date/time formatTo select a date/time format Selecting a Ring type Selecting local dialpad toneTo select local dialpad tone Viewing telephone information To select a ring typeMaking a call Using off-hook dialingTo view telephone information Using on-hook dialing Using Predial To use Predial Line GoodbyeTo edit a Predial number Activating Ring AgainTo activate Ring Again To call a Ring Again party when you receive notification Using Last Number RedialTo deactivate Ring Again before notification Using Speed Call To use Last Number Redial with the handsetLine To use Last Number Redial without lifting the handset To create a Speed Call numberMaking a System Speed Call To make a Speed CallTo make a System Speed Call Answering a call To answer a callWhile on an active call Placing a call on holdTransferring a call To place a call on holdUsing Timed Reminder Recall To activate Timed Reminder RecallUsing Call Park To park a call on the System Park DN or your own DN To retrieve a parked callTracing a malicious call Recording a Calling Party NumberTo record a caller’s number for accounting purposes To activate Call Trace Using Call Forward While away from your deskTo forward your calls or change the forward number To deactivate Call ForwardUsing Internal Call Forward To reinstate Call Forward to the same numberTo activate Internal Call Forward To deactivate Internal Call ForwardUsing Remote Call Forward To activate Remote Call ForwardTo deactivate Remote Call Forward To lock your telephone Securing your telephoneTo unlock your telephone Dial your Station Control Password To set up a conference call Setting up a conference callTalking with more than one person Using Group Call To call group membersTo answer a Group Call To end a Group Call GoodbyeUsing Make Set Busy Working without interruptionTo activate Make Set Busy To deactivate Make Set BusyUsing Call Page Connect to make an announcement Additional calling featuresTo use Call To charge a call before you dial Charging a call or charging a forced callTo charge a call in progress Line To charge a call to an account when you transfer a call Press the Transfer soft key when you hear the telephone ring To use Enhanced Override Using Enhanced OverrideTo disconnect Enhanced Override To use Forced Camp-on Using Forced Camp-onTo answer a call camped-on to your extension Overriding a busy signal Using Privacy ReleaseTo override a busy/engaged signal To end the connectionUsing Radio To use Automatic Preselection Meet-meTo use Automatic Post selection To answer a RadioAdditional calling features Additional phone features Using Virtual OfficeLogging in to Virtual Office Using Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP PhoneLogged on to an IP Phone 2001 using an IP Phone Using Virtual Office on your office telephone Logged on to an IP Phone 2001 using an IP SoftphoneLogging out of Virtual Office To log out from a remote telephoneTroubleshooting Virtual Office Troubleshooting Virtual Office Part 1Troubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Using Media Gateway 1000BNormal Mode Using Resume Normal Mode Using Test Local ModeLocal Mode Troubleshooting MG 1000B Troubleshooting MG 1000BConfiguring Automatic Wake-Up Using Hospitality featuresTo enter the time for an Automatic Wake-Up call To quit an Automatic Wake-Up call Goodbye To verify the time for the Automatic Wake-Up callUsing External Server Applications Flexible Feature Codes FFCs FFCsFlexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Copyright 2006 Nortel Networks. All rights reserved
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