Nortel Networks IP Phone 2001 manual Terms you should know

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Terms you should know

Soft keys (self-labeled)

A set of keys programmed by your system administrator. These four keys located directly below the display area have four programmable layers. These keys are also used to configure parameters in the Telephone Options menu.

Special dial tone

The three consecutive tones followed by dial tone that you hear when accessing telephone features.

Station Control Password (SCPW)

Enables security features on your phone to prevent others from making calls from your telephone and to prevent access to protected features (for example, Remote Call Forward).

Status Messages

A message displayed to inform the user of important information. A right arrow appears if more than one Status Message is present. Examples of Status Messages include: Message Waiting, All Lines Forwarded to: 6453, Do Not Disturb On, Ring Again active, and Ringer is OFF.

System or Switch

Your office communication system.

Switchhook

A button that the handset presses down, disconnecting your call when you replace the handset. The handset (when lifted) releases the switchhook and you either answer an incoming call or you receive a dial tone to make a call.

User Interface

Screen displays that interact with the end-user as a result of an action or event.

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Contents IP Phone Page Revision history Revision history Contents Additional calling features While away from your deskTalking with more than one person Working without interruptionAdditional phone features Using Hospitality featuresContents Basic features About the Nortel IP PhoneTelephone controls LineServices items GoodbyeHold Msg/InboxAbout the Nortel IP Phone Telephone display IP Phone 2001 screenCall features and Flexible Feature Codes Security featuresManaging your Station Control Password Secure communicationsTo change your password Scpw ServicesPress the Select soft key to accept the new password Before you begin Connecting the componentsConnecting the components of the phone IP Phone 2001 connections Configuring options Using the Telephone Options menuTo use the Telephone Options menu Services Adjusting the volume To adjust the volumeSelecting a language Adjusting the display screen contrastTo adjust the display screen contrast To select a date/time format Selecting date/time formatTo select a language To select local dialpad tone Selecting local dialpad toneSelecting a Ring type Viewing telephone information To select a ring typeTo view telephone information Using off-hook dialingMaking a call Using on-hook dialing Using Predial To use Predial Line GoodbyeTo activate Ring Again Activating Ring AgainTo edit a Predial number To deactivate Ring Again before notification Using Last Number RedialTo call a Ring Again party when you receive notification Using Speed Call To use Last Number Redial with the handsetLine To use Last Number Redial without lifting the handset To create a Speed Call numberMaking a System Speed Call To make a Speed CallTo make a System Speed Call Answering a call To answer a callWhile on an active call Placing a call on holdTransferring a call To place a call on holdUsing Timed Reminder Recall To activate Timed Reminder RecallUsing Call Park To park a call on the System Park DN or your own DN To retrieve a parked callTo record a caller’s number for accounting purposes Recording a Calling Party NumberTracing a malicious call To activate Call Trace Using Call Forward While away from your deskTo forward your calls or change the forward number To deactivate Call ForwardUsing Internal Call Forward To reinstate Call Forward to the same numberTo activate Internal Call Forward To deactivate Internal Call ForwardUsing Remote Call Forward To activate Remote Call ForwardTo deactivate Remote Call Forward To unlock your telephone Securing your telephoneTo lock your telephone Dial your Station Control Password Talking with more than one person Setting up a conference callTo set up a conference call Using Group Call To call group membersTo answer a Group Call To end a Group Call GoodbyeUsing Make Set Busy Working without interruptionTo activate Make Set Busy To deactivate Make Set BusyTo use Call Additional calling featuresUsing Call Page Connect to make an announcement To charge a call in progress Charging a call or charging a forced callTo charge a call before you dial Line To charge a call to an account when you transfer a call Press the Transfer soft key when you hear the telephone ring To disconnect Enhanced Override Using Enhanced OverrideTo use Enhanced Override To answer a call camped-on to your extension Using Forced Camp-onTo use Forced Camp-on Overriding a busy signal Using Privacy ReleaseTo override a busy/engaged signal To end the connectionUsing Radio To use Automatic Preselection Meet-meTo use Automatic Post selection To answer a RadioAdditional calling features Additional phone features Using Virtual OfficeLogging in to Virtual Office Using Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP PhoneLogged on to an IP Phone 2001 using an IP Phone Using Virtual Office on your office telephone Logged on to an IP Phone 2001 using an IP SoftphoneLogging out of Virtual Office To log out from a remote telephoneTroubleshooting Virtual Office Troubleshooting Virtual Office Part 1Troubleshooting Virtual Office Part 2 Normal Mode Using Media Gateway 1000BTroubleshooting Virtual Office Part 3 Local Mode Using Test Local ModeUsing Resume Normal Mode Troubleshooting MG 1000B Troubleshooting MG 1000BTo enter the time for an Automatic Wake-Up call Using Hospitality featuresConfiguring Automatic Wake-Up To quit an Automatic Wake-Up call Goodbye To verify the time for the Automatic Wake-Up callUsing External Server Applications Flexible Feature Codes FFCs FFCsFlexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Copyright 2006 Nortel Networks. All rights reserved

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