Nortel Networks
IP Phone 2001
manual
Troubleshooting
Overriding a busy signal
Password
Connecting the components
Configuring options
Setting up a conference call
Adjusting the volume
Services items
Additional calling features
Using off-hook dialing
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Contents
IP Phone
Page
Revision history
Revision history
Contents
Working without interruption
Additional calling features
While away from your desk
Talking with more than one person
Using Hospitality features
Additional phone features
Contents
About the Nortel IP Phone
Basic features
Line
Telephone controls
Msg/Inbox
Services items
Goodbye
Hold
About the Nortel IP Phone
IP Phone 2001 screen
Telephone display
Secure communications
Call features and Flexible Feature Codes
Security features
Managing your Station Control Password
Services
To change your password Scpw
Press the Select soft key to accept the new password
Connecting the components
Connecting the components of the phone
Before you begin
IP Phone 2001 connections
Using the Telephone Options menu
Configuring options
To use the Telephone Options menu Services
To adjust the volume
Adjusting the volume
Adjusting the display screen contrast
To adjust the display screen contrast
Selecting a language
Selecting date/time format
To select a language
To select a date/time format
Selecting local dialpad tone
Selecting a Ring type
To select local dialpad tone
To select a ring type
Viewing telephone information
Using off-hook dialing
Making a call
To view telephone information
Using on-hook dialing
To use Predial Line Goodbye
Using Predial
Activating Ring Again
To edit a Predial number
To activate Ring Again
Using Last Number Redial
To call a Ring Again party when you receive notification
To deactivate Ring Again before notification
To create a Speed Call number
Using Speed Call
To use Last Number Redial with the handset
Line To use Last Number Redial without lifting the handset
To make a Speed Call
Making a System Speed Call
To make a System Speed Call
To answer a call
Answering a call
To place a call on hold
While on an active call
Placing a call on hold
Transferring a call
To activate Timed Reminder Recall
Using Timed Reminder Recall
Using Call Park
To retrieve a parked call
To park a call on the System Park DN or your own DN
Recording a Calling Party Number
Tracing a malicious call
To record a caller’s number for accounting purposes
To activate Call Trace
To deactivate Call Forward
Using Call Forward
While away from your desk
To forward your calls or change the forward number
To deactivate Internal Call Forward
Using Internal Call Forward
To reinstate Call Forward to the same number
To activate Internal Call Forward
To activate Remote Call Forward
Using Remote Call Forward
To deactivate Remote Call Forward
Securing your telephone
To lock your telephone
To unlock your telephone
Dial your Station Control Password
Setting up a conference call
To set up a conference call
Talking with more than one person
To call group members
Using Group Call
To end a Group Call Goodbye
To answer a Group Call
To deactivate Make Set Busy
Using Make Set Busy
Working without interruption
To activate Make Set Busy
Additional calling features
Using Call Page Connect to make an announcement
To use Call
Charging a call or charging a forced call
To charge a call before you dial
To charge a call in progress
Line To charge a call to an account when you transfer a call
Press the Transfer soft key when you hear the telephone ring
Using Enhanced Override
To use Enhanced Override
To disconnect Enhanced Override
Using Forced Camp-on
To use Forced Camp-on
To answer a call camped-on to your extension
To end the connection
Overriding a busy signal
Using Privacy Release
To override a busy/engaged signal
To use Automatic Preselection Meet-me
Using Radio
To answer a Radio
To use Automatic Post selection
Additional calling features
Using Virtual Office
Additional phone features
Logging in to Virtual Office
Logged on to an IP Phone 2001 using an IP Phone
Using Virtual Office on your remote telephone
Logged on to an IP Phone 2001 using an IP Phone
Logged on to an IP Phone 2001 using an IP Softphone
Using Virtual Office on your office telephone
To log out from a remote telephone
Logging out of Virtual Office
Troubleshooting Virtual Office Part 1
Troubleshooting Virtual Office
Troubleshooting Virtual Office Part 2
Using Media Gateway 1000B
Troubleshooting Virtual Office Part 3
Normal Mode
Using Test Local Mode
Using Resume Normal Mode
Local Mode
Troubleshooting MG 1000B
Troubleshooting MG 1000B
Using Hospitality features
Configuring Automatic Wake-Up
To enter the time for an Automatic Wake-Up call
Goodbye To verify the time for the Automatic Wake-Up call
To quit an Automatic Wake-Up call
Using External Server Applications
FFCs
Flexible Feature Codes FFCs
Flexible Feature Codes FFCs
Terms you should know
Information display
Terms you should know
Terms you should know
Terms you should know
Terms you should know
Index
Index
Index
Index
Page
Copyright 2006 Nortel Networks. All rights reserved
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