Daily Operation: Checking Call Status
Checking Call Status
Once your call job is complete, you will probably want to check the Call Status, which will give you a complete report on the call job. Here’s how:
❶First, you must contact your PhoneTree Administrator or visit the Host computer. Go to the Edit screen of the PhoneTree for which you want to view the Call Status, and choose Call Options from the Setup menu. Click on the Advanced Options tab and make sure that the Allow Client to View Call Status box is checked. This must be done on the Host computer and cannot be done from within the PhoneTree Network Client. You will only need to do this once for each PhoneTree.
Make sure this
box is checked.
❷Now, go back to the PhoneTree Network Client on your computer and click the PhoneTree button on the main screen (PhoneTree Call Status).
❷
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