GE 10/02 Network operating instructions Initial Setups Call Options

Initial Setups: Call Options, continued

a.These dialing settings are included here if you need to make adjustments on a per-PhoneTree basis. For example, suppose you want this PhoneTree only to only talk to people who are at home (i.e., to never leave a message on an answering machine). You would put an “A” in the Suffix box (which tells PhoneTree to hang up when it detects an answering machine). Remember, any Prefixes, Suffixes and Library numbers you type here will be in addition to any others typed on the Configure Phone Lines dialog on the Administrator Desktop of the host machine (which are system-wide).

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b.If this PhoneTree will be calling any pager numbers, type in the callback number here in the Pager box, and be sure to put a “C” in your list after any pager phone number (i.e. 722–5992C). Doing this will ensure that PhoneTree will leave your callback number on the pagers it calls.

c.Duplicates/Blocked Numbers: PhoneTree will remove duplicates automatically, if you check one of the two options here. Selecting Keep Duplicates (default) will keep your list unchanged. Keep Removed Blocked Numbers ON (default) unless for some reason you would not like PhoneTree to remove the people on the Blocked Number list (see the Admin Desktop on page 38 of the PhoneTree User’s Manual).

d.Daily Calling: If you would like this PhoneTree to call the same list each day (during the call window(s) you set on the Call Times tab), check this option. You can also print your call status report automatically (choose from Never, No Answer/Not Confirmed or After Max Tries). Default: OFF

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