GE 10/02 Network operating instructions ReferenceThe PhoneTree Call Status Screen

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Reference:The PhoneTree Call Status Screen

The File Menu: Allows you to Configure your Client settings (page 6) or to Exit the program.

The PhoneTree List: Displays a list of all PhoneTrees currently calling. Check the entries in the Status, Pri(ority), Placed and Completed columns for information about what is happening with each PhoneTree. We will talk about each of these in more detail below.

More Info: Click these arrows to see more information about each PhoneTree, including Start Date, Start Time, Call From, Till, Call

Days, Pause At, Resume At, Night, Call File, MaxRings, MaxNo9s and Xfer To. The More Info arrows are used instead of a scroll bar because the PhoneTree Name remains on the left side of the screen while you look at the other columns of information. We will discuss each of these in more detail below.

Server Status: There are three options here: Calling (green light), Paused (yellow light) and Off (red light). Calling means that the PhoneTree software is running and is currently in its call mode (the Call Screen is up on the server machine). Pausing! or Paused means that the PhoneTree software is running, but not in its call mode (one of the other Desktops may be displayed). Off means that the PhoneTree software is not running on the PhoneTree Host machine.

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Contents Network Client Guide Table of Contents Step One Verify Your PC Compatibility InstallationVerify Your PC CompatibilityStep Two Install the Software Installation Install the SoftwareFinish Installation Step Three Configure Your Client Installation Configure Your ClientOperation Call Options Initial Setups Call Options❹ ❸ Initial Setups Call Options Initial Setups Call Options Initial Setups Call Options Initial Setups Call Options Initial Setups Call Options Starting a Call Job Daily Operation Starting a Call JobChecking Call Status Daily Operation Checking Call StatusDaily Operation Checking Call Status Daily Operation Checking Call Status Call Status is in this column Member Reply Standard Call StatusesReference Importing Data …do this Click here first, then… Reference Importing Data Now the name of your imported file shows up here ReferenceThe PhoneTree Call Status Screen Call Status Headers ReferenceThe PhoneTree Call Status ScreenReferenceThe PhoneTree Call Status Screen Common Questions Common QuestionsPhoneTree Website Page By Phone Contacting PCSBy E-Mail By MailThis equipment uses USOCs jacks RJ11 Regulatory Information