AT&T Voice Messaging System manual Copyright

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Copyright © 1993

AT&T 585-321-114

All Rights Reserved

Issue 1

 

June 1994

Notice

Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change.

Federal Communications Commission (FCC) Interference Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if no installed and used in accordance with the instruction manual, may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense.

Security

As a customer of new telecommunications equipment, you should be aware of the significant and growing problem of theft of long distance services by third parties, known commonly as “toll fraud.” It is particularly important that you understand and take appropriate steps to deal with this crime because under applicable tariffs, you will be responsible for payment of associated toll charges. AT&T cannot be responsible for such charges and will not make any allowance or give any credit resulting from toll fraud.

Toll fraud can occur despite the preventative efforts of network providers and equipment manufacturers. Toll fraud is a potential risk for any customer with telecommunications equipment having one or more of the following features: (1) remote access, (2) automated attendant, (3) voice mail, (4) remote administration and maintenance, and (5) call forward- ing (remote). This is not a product or design defect, but a risk associated with equipment having one or more of the features described above. If your new telecommunications equipment possesses any of these features, please consult the relevant portion of your documentation for further details and specific procedures to reduce the risk of toll fraud or contact your AT&T dealer for further details.

Trademarks

MERLIN is a registered trademark of American Telephone & Telegraph Corporation. CLASSIC MAIL is a trademark of American Telephone & Telegraph Corporation.

Warranty

AT&T provides limited warranty to this product. Refer to the “AT&T Limited Warranty and Limitation of Liability” in Appendix E of the CLASSIC MAIL System Reference Guide.

Ordering Information

The order number for this book is 585-321-101. To order additional books, call 1-800-432-6600 in the U. S., 1-800-255- 1242 in Canada, and from other countries, call 1-317-322-6646 or send Fax to 1-317-322-6699.

Support Telephone Numbers

In the U. S., AT&T provides a toll-free customer helpline 24 hours a day. In the U. S., call the AT&T Helpline at 1-800-628- 2888 or your Authorized Dealer if you need assistance when installing, programming, or using your system.

For assistance outside the U. S., contact your local AT&T authorized representative.

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Contents Page Page Copyright Table of Contents Off-Site Message Alert Preface Classic Mail System Mailbox User Guide F o r e Ou B e g i n Know Your Phone Before You BeginTypical Merlin telephones Before You Begin Know Your Mailbox Commonly Used KeysElements Your voice mail box Getting Into the Classic Mail System Before You Begin U r I l b o To open and use your mailbox the first time First-Time UseOr to start again Press Corresponding key Sequences for letters For the third letter Recording a Greeting Open your mailbox To change mailbox options Press To record a greetingTo switch a greeting from alternate or primary Switching a GreetingTo switch the greeting that is Currently in use U r S s a g e s Letting the Classic Mail System Answer Your Calls Knowing When You Have MessagesTo turn message waiting alert off/on Your Messages To listen to your messages Listening to Your MessagesYour Messages Handling Your Messages Dial pad Menu of touch tone CommandsDeleting and Undeleting Messages To delete a messageTo undelete a message To call the sender’s intercom Replying to a MessageTo reply directly to the sender’s mailbox To forward a copy of a message Forwarding a Copy of a MessageTo listen to a message envelope Listening to Envelope InformationTo send a message from your mailbox Sending a MessageSpecial Delivery Options To create and review a group list Group ListsYour Messages To delete a group list F S i t e S s a g e a l e r t How Off-Site Message Alert Works Off-Site Message AlertClassic Mail System Mailbox User Guide Off-Site Message Alert 408 555 1212 *8 Special codes To set up off-site message alert to an off-site Phone To setup off-site message alert for a pager Setting Up Off-Site Message Alert to a PagerTo turn off-site message alert on or off Turning Off-Site Message Alert On or OffTo set the number of ring attempts Setting the Number of AttemptsDetermining How Often You’re Alerted To review the off-site message alert settings Reviewing the Settings for Off-Site Message AlertPage Classic Mail S y s t e m Transferring Calls Into the Classic Mail System To transfer a caller to the Classic Mail system Transferring Outside CallersTransferring Calls Into the Classic Mail System Merlin 1030/3070 Transfer Procedures for Attendants Transferring Calls Into the Classic Mail System Line Numbering for Merlin 1030/3070 Attendant Telephones Merlin 1030/3070 Transfer Procedures for Non- Attendants Classic Mail System Mailbox User Guide