You should also know how to perform these basic phone operations:
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Answer an outside call
Call another intercom
Transfer an outside call
Your phone should resemble one of the phones in Figure 1A. The number and types of buttons will vary depending upon the model of phone system and the types of phone sets you have. There should be voice mail labels on the buttons similar to the one shown in Figure 1B for lines that are assigned to the CLASSIC MAIL system.