AT&T Voice Messaging System manual Transferring Calls Into the Classic Mail System

Page 56

5.Transferring Calls Into the CLASSIC MAIL System

The procedure you use to transfer incoming callers into the CLASSIC MAIL system will depend upon the type of

Merlin telephone.system you have. If you have a Merlin 206, 410, 820, or Merlin Plus, use the procedure, “Trans- ferring Outside Callers, ” that immediately follows. If you have a Merlin 1030/3070 operating with “line pool” keys on your telephones, use the procedures described in the sections, “Merlin 1030/3070 Transfer Procedures for Atten- dants,” and “Merlin 1030/3070 Transfer Procedures for Non- Attendants, ” located at the end of this chapter.

Chapter 5: Transferring Calls Into the CLASS/C MAIL System	51

Image 56

Contents Page Page Copyright Table of Contents Off-Site Message Alert Preface Classic Mail System Mailbox User Guide F o r e Ou B e g i n Before You Begin Know Your PhoneTypical Merlin telephones Before You Begin Commonly Used Keys Know Your MailboxElements Your voice mail box Getting Into the Classic Mail System Before You Begin U r I l b o First-Time Use To open and use your mailbox the first timeOr to start again Press Corresponding key Sequences for letters For the third letter Recording a Greeting To record a greeting Open your mailbox To change mailbox options PressSwitching a Greeting To switch a greeting from alternate or primaryTo switch the greeting that is Currently in use U r S s a g e s Knowing When You Have Messages Letting the Classic Mail System Answer Your CallsTo turn message waiting alert off/on Your Messages Listening to Your Messages To listen to your messagesYour Messages Dial pad Menu of touch tone Commands Handling Your MessagesTo undelete a message Deleting and Undeleting MessagesTo delete a message Replying to a Message To call the sender’s intercomTo reply directly to the sender’s mailbox Forwarding a Copy of a Message To forward a copy of a messageListening to Envelope Information To listen to a message envelopeSending a Message To send a message from your mailboxSpecial Delivery Options Group Lists To create and review a group listYour Messages To delete a group list F S i t e S s a g e a l e r t Off-Site Message Alert How Off-Site Message Alert WorksClassic Mail System Mailbox User Guide Off-Site Message Alert 408 555 1212 *8 Special codes To set up off-site message alert to an off-site Phone Setting Up Off-Site Message Alert to a Pager To setup off-site message alert for a pagerTurning Off-Site Message Alert On or Off To turn off-site message alert on or offSetting the Number of Attempts To set the number of ring attemptsDetermining How Often You’re Alerted Reviewing the Settings for Off-Site Message Alert To review the off-site message alert settingsPage Classic Mail S y s t e m Transferring Calls Into the Classic Mail System Transferring Outside Callers To transfer a caller to the Classic Mail systemTransferring Calls Into the Classic Mail System Merlin 1030/3070 Transfer Procedures for Attendants Transferring Calls Into the Classic Mail System Line Numbering for Merlin 1030/3070 Attendant Telephones Merlin 1030/3070 Transfer Procedures for Non- Attendants Classic Mail System Mailbox User Guide