AT&T Voice Messaging System manual Preface

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Preface

To streamline your telephone communication, your company has just installed a new round-the-clock voice messaging system, the CLASSIC MAIL™ Voice Messaging System. When you can’t take calls, the CLASSIC MAIL system answers your phone and stores messages in your personal mailbox. You can check your messages when- ever and from wherever you like. And, if you are tempo- rarily out of your office, you can have the CLASSIC MAIL system notify you at a phone or pager number each time a new message arrives.

This booklet contains instructions for using the CLASSIC MAIL system features. It includes the following chapters:

Chapter 1, “Before You Begin,” discusses what you need to know to get started using the CLASSIC MAIL system.

Preface

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Contents Page Page Copyright Table of Contents Off-Site Message Alert Preface Classic Mail System Mailbox User Guide F o r e Ou B e g i n Before You Begin Know Your PhoneTypical Merlin telephones Before You Begin Commonly Used Keys Know Your MailboxElements Your voice mail box Getting Into the Classic Mail System Before You Begin U r I l b o First-Time Use To open and use your mailbox the first timeOr to start again Press Corresponding key Sequences for letters For the third letter Recording a Greeting To record a greeting Open your mailbox To change mailbox options PressSwitching a Greeting To switch a greeting from alternate or primaryTo switch the greeting that is Currently in use U r S s a g e s Knowing When You Have Messages Letting the Classic Mail System Answer Your CallsTo turn message waiting alert off/on Your Messages Listening to Your Messages To listen to your messagesYour Messages Dial pad Menu of touch tone Commands Handling Your MessagesDeleting and Undeleting Messages To delete a messageTo undelete a message Replying to a Message To call the sender’s intercomTo reply directly to the sender’s mailbox Forwarding a Copy of a Message To forward a copy of a messageListening to Envelope Information To listen to a message envelopeSending a Message To send a message from your mailboxSpecial Delivery Options Group Lists To create and review a group listYour Messages To delete a group list F S i t e S s a g e a l e r t Off-Site Message Alert How Off-Site Message Alert WorksClassic Mail System Mailbox User Guide Off-Site Message Alert 408 555 1212 *8 Special codes To set up off-site message alert to an off-site Phone Setting Up Off-Site Message Alert to a Pager To setup off-site message alert for a pagerTurning Off-Site Message Alert On or Off To turn off-site message alert on or offSetting the Number of Attempts To set the number of ring attemptsDetermining How Often You’re Alerted Reviewing the Settings for Off-Site Message Alert To review the off-site message alert settingsPage Classic Mail S y s t e m Transferring Calls Into the Classic Mail System Transferring Outside Callers To transfer a caller to the Classic Mail systemTransferring Calls Into the Classic Mail System Merlin 1030/3070 Transfer Procedures for Attendants Transferring Calls Into the Classic Mail System Line Numbering for Merlin 1030/3070 Attendant Telephones Merlin 1030/3070 Transfer Procedures for Non- Attendants Classic Mail System Mailbox User Guide