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Hardware Troubleshooting

Unable to Configure Device

Unable to Configure Device

To assign an IP address to a ZebraNet print server using ZebraNet Bridge, you must be on the same subnet. If ZebraNet Bridge has Multicast enabled, you may be able to view the ZebraNet print server on another subnet, but you will not be able to configure the device.

HP JetAdmin or HP Web JetAdmin

The ZebraNet print server may be set up and managed using HP JetAdmin or HP Web JetAdmin products.

Wireless Error Messages

Table 23 shows error messages that may appear on the control panel.

 

Table 23 • Error Messages

 

 

Message

Description

 

 

NO CARD INSERTED

The wireless radio card is not inserted at all or is not fully seated.

 

 

NOT ASSOCIATED

The wireless radio card is present but cannot log on to the network.

 

 

NOT AUTHENTICATD

The wireless radio card is present and associated with the access

 

point, but it has not been authenticated by the authentication server.

 

 

RADIO WARNING

The wireless signal strength has dropped below the poor signal

POOR SIGNAL

threshold value, which is set through the Wireless Setup web page

 

(see Wireless Setup on page 104).

 

Note • The poor signal setting affects when you see the

 

POOR SIGNAL warning, but it does not affect whether

 

your printer will be able to associate with your network at a

 

low signal strength.

 

 

NO WLAN REGION CODE

WLAN card is not configured properly. Contact your Zebra reseller

CALL ZEBRA TECH.

for assistance.

 

 

WLAN COUNTRY CODE

The WLAN country code has not been configured.

NOT SELECTED

a. Use the Up and Down arrows to select the appropriate country

 

code.

 

b. Press Set to save the country code.

 

 

P1043301-005

11/21/13

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Zebra Technologies P1043301-005 Unable to Configure Device, HP JetAdmin or HP Web JetAdmin, Wireless Error Messages, 142