Zebra Technologies P1043301-005 manual 148

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Frequently Asked Questions

FAQs

What if a print job makes it to the queue, but never leaves the queue? The label does not print. See Table 27 for more information.

Table 27 • Things to Check

Issue	Possible Cause	Recommended Solution
If a print job	Printer is not turned on	Confirm that the printer is turned on
makes it to the		and receiving power.
queue, but never
	Printer is using a bad or	Confirm that the network cable is
leaves the queue?
	wrong network cable.	plugged in and that you can ping the
		printer.
	There was a misconfiguration	Verify the following:
	while creating the queue.	1. Confirm that you use the print
		server’s valid IP address.
		2. If you are using a UNIX or
		AS/400 host, there is an option
		for the remote queue name.
		There is only one valid response
		to use: PORTLF1.
		3. If Windows does not have an
		LPR installed, the above required
		option should be left blank.
		See the documentation for other
		operating system specific queue
		creation.

What are the minimum requirements to network a printer on a wired network?

•Cat-5 network cable with 10BASE-T or 100BASE-T connectors

•Internal or external print server

•Hub or Switch

•If a hub or switch is NOT used, you need a cross-over cable.

•Workstation running a TCP stack with print services installed.

What ports are open on any print server and related software?

TCP Ports:

•21 FTP

•23 Telnet

•80 HTTP Server

•515 Printer port

• 631 IPP port

• 9100 Raw socket connection

P1043301-005 11/21/13