Zebra Technologies P1043301-005 manual 136

136

Hardware Troubleshooting

Troubleshooting the External 10/100 Print Server

Table 22 • External ZebraNet 10/100 Print Server Issues and Solutions (Continued)

Issue	Possible Cause	Recommended Solution
The Status LED is solid	The external ZebraNet	If the failure is not severe, the external
red for more than 30	10/100 Print Server has failed the	ZebraNet 10/100 Print Server attempts to
seconds	POST.	print a configuration label on the printer.
		1. Turn the printer off (O), wait 10
	A failed POST may be a
	connection to a malfunctioning		seconds, then turn the printer on (I).
	external ZebraNet 10/100 Print	2.	If the external ZebraNet 10/100 Print
	Server device.		Server still fails the POST, the print
			server has a hardware problem that can
			only be fixed by replacing or returning
			the unit.
		3.	Contact Repair for repair or replacement
			information.
The Status LED is	The external ZebraNet	•	If the external ZebraNet 10/100 Print
alternately flashing red	10/100 Print Server is in firmware-		Server was purposely put into
and green for longer	download mode.		firmware-download mode, finish the
than 2 minutes	This means it is waiting for new		download with the proper update utility.
	firmware data to be sent before it		Visit the Zebra Web site at
	continues normal functioning.		http://www.zebra.com/utilities to
			download this utility.
		•	If the external ZebraNet 10/100 Print
			Server was not put into
			firmware-download mode or if you wish
			to exit this mode, default the unit.
			Follow the instructions in Defaulting the
			ZebraNet 10/100 Print Server on the
			105SL, S4M, PAX4, and External
			Devices on page 76.

P1043301-005 11/21/13