Zebra Technologies P1043301-005 Troubleshooting the External ZebraNet 10/100 Print Server, 135

Hardware Troubleshooting

Troubleshooting the External 10/100 Print Server

Troubleshooting the External ZebraNet 10/100 Print Server

Table 22 • External ZebraNet 10/100 Print Server Issues and Solutions

Issue	Possible Cause	Recommended Solution
The Status LED is	The external ZebraNet 10/100	1.	Turn the printer off (O).
slowly flashing red	Print Server has not detected the	2.	Remove the network cable from the
	presence of a network cable.		external ZebraNet 10/100 Print Server.
		3.	Plug the network cable back in until you
			hear a click.
		4.	Check the other end of the cable in the
			same manner.
		5.	Turn the printer on (l).
	A bad or wrong cable.	1.	Verify that the network cable is
	Important • Cables with a		appropriate for the network and has an
	rating higher than CAT-6		RJ-45 connector.
	have not been tested.	2.	Connect the external ZebraNet
			10/100 Print Server to a network drop
			that is a known good network
			connection.
		3.	If the external ZebraNet 10/100 Print
			Server is still unable to detect the
			network cable, contact Technical
			Support for assistance.
	Power On Self-Test (POST) is in	Wait for the printer to complete the POST.
	progress.
The Status LED is	The external ZebraNet	If the job does not print, check the
slowly flashing green (1	10/100 Print Server is trying to	following:
time/sec)	print a job.	1.	Verify that the printer has media and
			ribbon (if in thermal transfer mode).
		2.	If the printer is showing any errors, the
			external ZebraNet 10/100 Print Server
			cannot send data to the printer.
			The LED continues to blink until the
			printer malfunction is resolved or until
			the printer is turned off (O).

135

11/21/13 P1043301-005