BT Diverse 6450 manual Help

Page 89

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Help 89

Cannot send text

■Check service centre number is correct including 1470P prefix.

Cannot receive text

■Check service centre number is correct.

■Ensure you have subscribed to a Caller Display service and that it is active. You can check this by noting if your phone displays your caller's number when you receive an incoming call.

Handset is registered to the SMS service and text has previously been sent and received but you are now only receiving incoming messages.

■This may be due to your handset being de-registered at the text service centre. All you need to do is type Register and send it to 00000. You will receive a confirmation message back. This assumes that your Caller Display service is active and working on your line.

■Messages sent to 00000 are not charged for.

Further help and advice for SMS queries on BT lines:

■BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.

■BT Business Customers – call 152, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.

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Contents User Guide Welcome… Section This guide This guide This guide Calendar/Clock Appointment reminder Alarm Time & Date Getting started Setting upGetting started Your BT Diverse 6450 is ready for useGetting started BT Diverse 6450 multiple packOwners only Getting started Handset Getting to know your phoneMain display icons You have newBase Getting to know your phoneNavigating the menus… SMS Making calls Using your phoneUsing your phone VolumeTo switch the call back to the handset, press HandsfreeRedial SecrecyPress Options and scroll Down to Save Number Press OK Save a redial number You can save a number to the directoryKeypad lock Quick access to messagesUsing your phone Press to set lower case or upper case letters DirectoryCharacter map Using your phone Directory full View a directory entryScroll Down to Copy Directory and press OK Using your phone Copy SIM Internal calls Using your phone Using your phone Caller Display Caller Display Caller Display BT Calling Features BT Calling Features BT Calling Features SMS text messages SMS stands for Short Messaging ServiceSMS text messages Sent messages are stored in the Outbox Outbox which holds up to the last five messages sentSMS text messages Texts easier to write Edit SMS templates You can now choose between Message is displayed. Edit the message or pressYOU have NEW . To read new messages Reading SMS text messagesEither press then OK Delete ALL delete all messages in the InboxSMS text messages Service Centres is highlighted. Press OK Adding or changing SMS Service Centre numbersPress Left or Right to select your sub-address number SMS User AreasFollow these instructions to edit an SMS user area Answering machine Operating the answering machine Answer modeOutgoing messages Answering machineRecord your own outgoing message Record Message is highlighted Answer delay sets the amount of time before your Answer delayDelay of 0, 5, 10, 15, 20, 25, 30 seconds or Time Saver When this feature is switched On, your BT DiverseAnswering machine messages Open all messagesPress To open the list of messages. The screen Scroll Down to Record Memo and press OK. Speak after Call screening Answering machine settingsMessage Alert Memory fullOperating the answering machine at the base Security PIN Remote accessPlay, repeat, skip and delete Operating your answering machine from another phone Switch answering machine off Switch answering machine on remotelyGIF, JPEG, BMP, TIFF, PNG Sounds & PicturesPictures Edit a picture Sounds and picturesRotate Left/Right You can now Click the Ringtones tab RingtonesSounds and pictures Uninstall Repair INSTALL/UNINSTALLSelect from 5 volume levels plus Off Handset settingsRinger melody and volume Handset settings Handset name Back in the menu Press Left or Right to select the Keypad BeepsAuto talk Back in the menu Select baseHandset settings Base settings Music on hold Base settings Calendar/Clock81 Calendar/Clock Press Left or Right to select OFF/ON DAILY/MON to FRICalendar/Clock Registering additional handsets Additional handsets and basesRegister your handset to another base Select a base Additional handsets and basesHelp87 Help Possible problems with SMSHelp Help ‘Hello I will be home late’ For your records General information Safety informationGeneral information Guarantee Connecting to a switchboardGeneral information Technical information Additional/Replacement ItemsOfﬁces worldwide