Avaya EC500 manual Terminal Error Codes

Terminal Error Codes

		Suggested Action or
Situation	Possible Cause(s)	Resolution
When attempting to	The XMOBILE Type	Change the XMOBILE Type
Enable/Disable EC500,	administered on the Station	administered on the Station
an intercept tone is	screen for the XMOBILE	screen to EC500.
received.	station is not EC500.
	The XMOBILE station’s	Access the associated
	XMOBILE Type field is	Configuration Set screen
	EC500 and Configuration	and ensure that the entry in
	Set is not administered for	the Post Connect
	dtmf.	Dialing Option field is
		dtmf.
The office caller ID is that	The XMOBILE station is not	Bridge the XMOBILE station
of the origination mapped	bridged to the principal.	to the principal extension.
EC500 XMOBILE station
and not that of the
principal extension.

Terminal Error Codes

When the service state of an XMOBILE station changes from In-Service to Out-of-Service, error type 18 is logged in the error log against the XMOBILE station and a warning alarm is raised and logged in the alarm log.

When the service state of an XMOBILE station changes from Out-of-Service to In-Service, error type 18 is removed from the error log and the warning alarm is removed from the alarm log.

See Chapter 5, “Maintenance,” in theEC500 Release 3 Installation and Administration Guide for more information on busy out and release maintenance commands.

Issue 3 January 2002 1-7