Xerox 604P18057 manual Fault Codes, Code Description and Remedy

Fault Codes

Fault Codes

When a fault occurs, the touch screen displays a message on how to clear the fault.

Some faults indicate customer maintenance, while others require the attention of the Key Operator and/or System Administrator. The following table represents some of the fault codes and their corresponding corrective actions. These may appear in the Print Queue or Faults List available in the Machine Status mode.

Code	Description and Remedy
002-770	The job template could not be processed due to insufficient disk space. Delete
	unnecessary data from the disk.
003-750	No document was saved for the double-sided Booklet Creation feature. Check
	the setting of the double-sided Booklet Creation feature.
003-751	The specified document area is too small. Select a greater resolution or a larger
016-712	scan area.
003-753	The selected resolution was too large for scanning mixed size originals using
	the document feeder. Select 200 dpi or lower to scan the document.
003-760	Incompatible features are selected on the [Scan Options] screen. Check the
	selected options.
003-761	The paper size in the tray selected by auto tray switching, differs from the paper
	size in the tray selected at the tray selection. Either change the paper size for
	the tray, or change the paper type priority setting.
003-780	Compression of scanned data was unsuccessful. Lower the resolution or
	reduction/enlargement ratio to reduce the data size, or send the document in
	smaller segments.
003-795	The reduction/enlargement ratio exceeds the setting range when the scanned
	document is enlarged/reduced to the specified paper size. Directly enter the
	reduction/enlargement ratio, or change the paper size.
003-972	The number of scanned pages exceeds the impression limit set for the service.
	Consult the Key Operator for the impression limit.
003-973	The direction of the set document does not match the direction of paper in the
	selected tray. Start the job as it is, or cancel the job and select the correct
	setting.
003-970	An error occurred because the document size exceeds the scanning area of the
003-976	machine. Change the document size or divide and send the document in
016-981	smaller segments.
003-977	The document size differs from the one set previously for the Bound Originals/
	Booklet Creation/Poster feature. Set the correct size of document and restart
	the job.
003-980	The staple position is not correct. Check the document orientation and staple
	position, and select the correct settings or cancel the staple feature.

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