AT&T TL 86009, TL86109, TL86009 user manual Troubleshooting, My phone doesn’t work at all

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Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit our website at

www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

My phone doesn’t work at all.

•Make sure the power cord is securely plugged in.

•Make sure that the battery connector is securely plugged into the cordless handset.

•Make sure the telephone line cord is securely and firmly plugged into the telephone cord line and the telephone wall jack.

•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the charger when not in use.

•If the battery is depleted, it may take approximately five minutes to charge the handset before it shows Low battery. See page 8 for details.

•Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•You may need to purchase a new battery. Please refer to Battery installation and charging (pages 6-7) in this user’s manual.

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Contents User’s manual Congratulations Parts checklist User’s manual Table of contentsAvoid placing the telephone base too close to InstallationSoftkeys Quick reference guideTone Menu Install the charger as shown below Charger installationCharge light Battery installation and chargingStep SET Handset X at least Battery chargingLow battery or To remove the belt clip Belt clip & optional headsetTo attach the belt clip Adding and registering handsets Add and register a handset Expand your telephone systemTo deregister all handsets To resetReplace a handset My phone doesn’t work at all TroubleshootingCannot dial out Cannot get a dial toneHandset registration is unsuccessful My cordless handset isn’t performing normallyBatteries do not hold a charge Troubleshooting Hear other calls while using my phone Experience poor sound quality when using the speakerphoneMy cordless handset does not ring when I receive a call My calls cut in and out while I’m using my cordless handset My caller ID isn’t working My telephone does not receive caller ID when on a callCharge light is off Common cure for electronic equipment Cleaning your telephone MaintenanceTaking care of your telephone Avoid waterSafety information Important safety informationEspecially about corded telephones Especially about telephone answering systems Precautions for users of implanted cardiac pacemakersPacemaker patients FCC Part 68 and Acta Industry Canada FCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitations Dect 6.0 digital technology Technical specificationsExtended range and clarity Telephone operating range