AT&T TL 86009, TL86109, TL86009 user manual My cordless handset does not ring when I receive a call

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Appendix

Troubleshooting

My cordless handset does not ring when I receive a call.

Make sure that the ringer is not turned off. Refer to Ringer volume on your user’s manual.

Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.

The cordless handset may be too far from the telephone base.

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the charger when not in use.

You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your telephone service provider (charges may apply).

Test a working phone at the phone jack. If the other phone has the same problem, the problem is the phone jack. Contact your telephone service provider (charges may apply).

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Remove and install the battery again. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

Your line cord might be malfunctioning. Try installing a new line cord.

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Contents User’s manual Congratulations Parts checklist User’s manual Table of contentsAvoid placing the telephone base too close to InstallationSoftkeys Quick reference guideTone Menu Install the charger as shown below Charger installationCharge light Battery installation and chargingStep SET Handset X at least Battery chargingLow battery or To remove the belt clip Belt clip & optional headsetTo attach the belt clip Adding and registering handsets Add and register a handset Expand your telephone systemTo deregister all handsets To resetReplace a handset My phone doesn’t work at all TroubleshootingCannot dial out Cannot get a dial toneHandset registration is unsuccessful My cordless handset isn’t performing normallyBatteries do not hold a charge Troubleshooting Hear other calls while using my phone Experience poor sound quality when using the speakerphoneMy cordless handset does not ring when I receive a call My calls cut in and out while I’m using my cordless handset My caller ID isn’t working My telephone does not receive caller ID when on a callCharge light is off Common cure for electronic equipment Avoid water MaintenanceCleaning your telephone Taking care of your telephoneSafety information Important safety informationEspecially about corded telephones Especially about telephone answering systems Precautions for users of implanted cardiac pacemakersPacemaker patients FCC Part 68 and Acta Industry Canada FCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitations Dect 6.0 digital technology Technical specificationsExtended range and clarity Telephone operating range