AT&T TL 86009, TL86109, TL86009 user manual Common cure for electronic equipment

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Appendix

Troubleshooting

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone does not work.

•Make sure your computer is powered on.

•Make sure your Internet connection is working properly.

•Make sure that the software is installed and running for your nontraditional telephone service.

•Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

•In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.

•If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.

Common cure for electronic equipment:

If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed:

1.Disconnect the power to the telephone base.

2.Disconnect the cordless handset battery.

3.Wait a few minutes.

4.Connect power to the telephone base.

5.Install the battery again.

6.Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

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Contents User’s manual Congratulations Parts checklist Table of contents User’s manualInstallation Avoid placing the telephone base too close toQuick reference guide SoftkeysTone Menu Charger installation Install the charger as shown belowCharge light Battery installation and chargingStep SET Handset X at least Battery chargingLow battery or To remove the belt clip Belt clip & optional headsetTo attach the belt clip Adding and registering handsets Expand your telephone system Add and register a handsetTo deregister all handsets To resetReplace a handset Troubleshooting My phone doesn’t work at allCannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Handset registration is unsuccessfulBatteries do not hold a charge Troubleshooting Experience poor sound quality when using the speakerphone Hear other calls while using my phoneMy cordless handset does not ring when I receive a call My calls cut in and out while I’m using my cordless handset My caller ID isn’t working My telephone does not receive caller ID when on a callCharge light is off Common cure for electronic equipment Taking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Safety informationEspecially about corded telephones Especially about telephone answering systems Precautions for users of implanted cardiac pacemakersPacemaker patients FCC Part 68 and Acta Industry Canada FCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitations Technical specifications Dect 6.0 digital technologyTelephone operating range Extended range and clarity