AT&T TL86109, TL86009, TL 86009 user manual Troubleshooting

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Appendix

Troubleshooting

I get noise, static, or a weak signal even when I’m near the telephone base.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL filter between each telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

•You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

•If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

•Relocate your phone to a higher location. The phone may have better reception when installed in a high area.

•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your telephone service provider (charges may apply).

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Contents User’s manual Congratulations Parts checklist User’s manual Table of contentsAvoid placing the telephone base too close to InstallationSoftkeys Quick reference guideTone Menu Install the charger as shown below Charger installationBattery installation and charging StepCharge light SET Battery charging Low battery orHandset X at least Belt clip & optional headset To attach the belt clipTo remove the belt clip Adding and registering handsets Add and register a handset Expand your telephone systemTo reset Replace a handsetTo deregister all handsets My phone doesn’t work at all TroubleshootingCannot dial out Cannot get a dial toneHandset registration is unsuccessful My cordless handset isn’t performing normallyBatteries do not hold a charge Troubleshooting Hear other calls while using my phone Experience poor sound quality when using the speakerphoneMy cordless handset does not ring when I receive a call My calls cut in and out while I’m using my cordless handset My telephone does not receive caller ID when on a call Charge light is offMy caller ID isn’t working Common cure for electronic equipment Cleaning your telephone MaintenanceTaking care of your telephone Avoid waterSafety information Important safety informationEspecially about corded telephones Precautions for users of implanted cardiac pacemakers Pacemaker patientsEspecially about telephone answering systems FCC Part 68 and Acta Industry Canada FCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitations Dect 6.0 digital technology Technical specificationsExtended range and clarity Telephone operating range
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