AT&T TL86009, TL86109, TL 86009 user manual Charge light is off, My caller ID isn’t working

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Appendix

Troubleshooting

The charge light is off.

Make sure the power and line cords are plugged in correctly and securely.

Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

Clean the cordless handset and charger charging contacts each month using a pencil eraser or cloth.

My caller ID isn’t working.

Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.

The caller must be calling from an area that supports caller ID.

Both your and your caller’s telephone service providers must use caller ID compatible equipment.

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL filter between each telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

My telephone does not receive caller ID when on a call.

Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

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Contents User’s manual Congratulations Parts checklist User’s manual Table of contentsAvoid placing the telephone base too close to InstallationSoftkeys Quick reference guideTone Menu Install the charger as shown below Charger installationStep Battery installation and chargingCharge light SET Low battery or Battery chargingHandset X at least To attach the belt clip Belt clip & optional headsetTo remove the belt clip Adding and registering handsets Add and register a handset Expand your telephone systemReplace a handset To resetTo deregister all handsets My phone doesn’t work at all TroubleshootingCannot dial out Cannot get a dial toneHandset registration is unsuccessful My cordless handset isn’t performing normallyBatteries do not hold a charge Troubleshooting Hear other calls while using my phone Experience poor sound quality when using the speakerphoneMy cordless handset does not ring when I receive a call My calls cut in and out while I’m using my cordless handset Charge light is off My telephone does not receive caller ID when on a callMy caller ID isn’t working Common cure for electronic equipment Cleaning your telephone MaintenanceTaking care of your telephone Avoid waterSafety information Important safety informationEspecially about corded telephones Pacemaker patients Precautions for users of implanted cardiac pacemakersEspecially about telephone answering systems FCC Part 68 and Acta Industry Canada FCC Part What does this limited warranty cover? Limited warrantyHow long is the limited warranty period? How do you get warranty service? Other limitations Dect 6.0 digital technology Technical specificationsExtended range and clarity Telephone operating range