AT&T Feature Model 5 manual Getting Started, ADMINISTRATOR/ATTENDANT Console

Page 11

Getting Started

Your MERLIN communications system can be tailored to meet your specific com- munications requirements. To customize your system, you can add a variety of system features.

The following pages discuss those features and explain the effect they have on your system. These features are the first ones that should be administered to get your system up and running. Read through this section and determine which features your system will use.

THE ADMINISTRATOR/ATTENDANT CONSOLE

Do you have a 34-button deluxe voice terminal with or without an Attendant Intercom Selector as your administrator/attendant console?

The administrator/attendant console is the voice terminal connected to the intercom-10 Voice Terminal Module jack in the control unit. The console operates in either of two ways, depending on which mode you put it in.

It functions as your primary attendant console under day-to-day call-handling conditions.

It functions as the administrator console when you use it to establish options and features for the system as a whole or for individual voice terminals.

To change the administrator/attendant console from one mode of operation to the other, you just set a switch on the control unit and then set another switch on the con- sole itself. When the console is in administration mode, some of its buttons take on different functions than they have when the console is in the call-handling mode. Therefore, when you administer the system, you insert in the console a special set of administration-mode button labels so that you know which buttons to touch. But- ton labels are provided in the back of the Administration Manual.

10

Image 11
Contents Merlin Table of Contents Introduction About Square Systems DecisionsSquare VS. Pooled Decision Customized Square Configurations Standard Square ConfigurationsTelephone Lines of Automobile Dealership About Pooled Systems Voice terminal Button Access vs. Dial Access to Line Pools Call Management System CMS Automatic Route SelectionGetting Started ADMINISTRATOR/ATTENDANT ConsoleTypes of Consoles Line buttons Auto Intercom buttons 10 through Adm Tel button Used when Specifying TOUCH-TONE and Rotary Signaling Using the ConsoleAllowed Lists Call Restrictions976-3067 Restricted Automatic Route Selection ARS ARS Default Tables Automatic Route Selection Worksheet Page Group Call Distribution GroupNight Service with Extra Alert Enhanced Night ServiceNight Service with Group Assignment System Speed Dial Codes Night Service with Outward RestrictionNight Service with Time Set Station Message Detail Recording SmdrONE-TOUCH Hold with Call Announcement Return Interval for Transferred CallsVoice Terminal Programmability Automatic Line Selection Auto IntercomDo not Disturb Call CoverageCall Pickup Outside Auto Dial Last Number RedialLine Pickup Notify SEND, ReceiveSimultaneous Voice and Data Calls TOUCH-TONE EnableVoice Announcement Disable Saved Number RedialInitial Feature Assignments U t t o n Button U t t o n U t t on Button U t t o n Page Page Documents 999-502-143IS