AT&T Feature Model 5 manual Types of Consoles

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Types of Consoles

The type of administrator/attendant console you have depends primarily on the number of the voice terminals and lines in your system.

In systems with eight or fewer lines and 20 or fewer voice terminals (small systems), the administrator/attendant console is a 34-button deluxe voice terminal. A 34-button deluxe model is suitable as the administrator/attendant console for small systems because it has enough buttons to show the status of each line and each voice ter- minal in the system. The system assigns lines and intercom numbers to these but- tons automatically. You can use the lights next to each button to keep track of what is happening on the lines and at the voice terminals you are working with.

For systems with more than eight lines or more than 20 voice terminals (large systems), two consoles are available:

The administrator/attendant console with Attendant Intercom Selector for large systems is a 34-button deluxe voice terminal with an attached Attendant inter- com Selector.

The administrator/attendant console with Attendant Intercom Selector is con- venient for administering a large system because up to 70 voice terminals can be represented using the Auto Intercom buttons on the Attendant Intercom Selector. This leaves all 30 buttons on the console available to show the status of each line in the system. On this console, all your lines and intercom numbers are assigned to buttons automatically when the system is activated.

The economy administrator/attendant console for large systems is a 34-button deluxe voice terminal without an Attendant Intercom Selector.

If you don’t need the extra capacity or convenience provided by the Attendant Intercom Selector, you can use the economy administrator/attendant console to administer a large system. On this console, all your lines are assigned to but- tons automatically when the system is activated. Any buttons not used for lines can be programmed as Auto Intercom buttons for use in the attendant mode, but they are not used during administration. Because the economy administrator/attendant console has no Auto Intercom buttons in the administra- tion mode, you must specify a particular voice terminal by dialing its intercom number .

Administrator/attendant consoles for small and large systems in administration mode are illustrated on pages 12 and 13.

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Contents Merlin Table of Contents Introduction Decisions Square VS. Pooled DecisionAbout Square Systems Standard Square Configurations Customized Square ConfigurationsTelephone Lines of Automobile Dealership About Pooled Systems Voice terminal Button Access vs. Dial Access to Line Pools Automatic Route Selection Call Management System CMSADMINISTRATOR/ATTENDANT Console Getting StartedTypes of Consoles Line buttons Auto Intercom buttons 10 through Adm Tel button Used when Using the Console Specifying TOUCH-TONE and Rotary SignalingCall Restrictions 976-3067 RestrictedAllowed Lists Automatic Route Selection ARS ARS Default Tables Automatic Route Selection Worksheet Page Group Group Call DistributionEnhanced Night Service Night Service with Group AssignmentNight Service with Extra Alert Night Service with Outward Restriction Night Service with Time SetStation Message Detail Recording Smdr System Speed Dial CodesReturn Interval for Transferred Calls ONE-TOUCH Hold with Call AnnouncementVoice Terminal Programmability Auto Intercom Automatic Line SelectionCall Coverage Call PickupDo not Disturb Last Number Redial Line PickupNotify SEND, Receive Outside Auto DialTOUCH-TONE Enable Voice Announcement DisableSaved Number Redial Simultaneous Voice and Data CallsInitial Feature Assignments U t t o n Button U t t o n U t t on Button U t t o n Page Page Documents 999-502-143IS