AT&T Feature Model 5 manual Documents

Page 36

Documents

Listed below are the documents you should receive when your MERLIN communica- tions system is installed. If for some reason you do not receive all the documenta- tion, please contact the TC-SS assigned to your account.

●Administration Manual: This document steps you through the procedures in- volved in customizing your system. It should be used only by the System Administrator.

●Attendant’s Guide: This document contains the information you need to use your attendant console to your best advantage. It should be used only by per- sons who will be using the attendant console.

●User’s Guide: This document contains information on how to program in- dividual voice terminals. It should be used by all individuals with MERLIN voice terminals.

35

Image 36

Contents Merlin Table of Contents Introduction Decisions Square VS. Pooled DecisionAbout Square Systems Standard Square Configurations Customized Square ConfigurationsTelephone Lines of Automobile Dealership About Pooled Systems Voice terminal Button Access vs. Dial Access to Line Pools Automatic Route Selection Call Management System CMSADMINISTRATOR/ATTENDANT Console Getting StartedTypes of Consoles Line buttons Auto Intercom buttons 10 through Adm Tel button Used when Using the Console Specifying TOUCH-TONE and Rotary SignalingCall Restrictions 976-3067 RestrictedAllowed Lists Automatic Route Selection ARS ARS Default Tables Automatic Route Selection Worksheet Page Group Group Call DistributionEnhanced Night Service Night Service with Group AssignmentNight Service with Extra Alert Night Service with Outward Restriction Night Service with Time SetStation Message Detail Recording Smdr System Speed Dial CodesReturn Interval for Transferred Calls ONE-TOUCH Hold with Call AnnouncementVoice Terminal Programmability Auto Intercom Automatic Line SelectionCall Coverage Call PickupDo not Disturb Last Number Redial Line PickupNotify SEND, Receive Outside Auto DialTOUCH-TONE Enable Voice Announcement DisableSaved Number Redial Simultaneous Voice and Data CallsInitial Feature Assignments U t t o n Button U t t o n U t t on Button U t t o n Page Page Documents 999-502-143IS