Call Restrictions, Restricted, Allowed Lists

CALL RESTRICTIONS

Do you need to limit some voice terminals to incoming calls only while leaving others with no limitations?

You may want to restrict some voice terminals to intercom or local calls if, for exam- ple, the employees using these voice terminals do not need to make outside or long distance calls. You may also want to restrict voice terminals located in a public area such as a lobby. If you want the restrict voice terminals to have limited additional call- ing capacity, you can set up allowed lists. You can assign one of the following basic calling ranges to each of your voice terminals:

●Outward Call Restricted. Permits intercom calls only, with allowed list(s) for specific local or toll calls if required.

●Toll Call Restricted. Permits intercom and local calls only, with allowed list(s) for specific toll calls if required.

●Unrestricted. All calls permitted.

976-3067

Restricted

CALL RESTRICTIONS

ALLOWED LISTS

Do some of your employees with call restrictions need to call numbers within a specific area code or exchange code?

Allowed lists add a group of permitted numbers to the calling range of an outward- or toll-restricted voice terminal. Permitted numbers consist of an area code and/or exchange code (the first three digits of a 7-digit telephone number) or an emergency number such as 911.

For example, a New York City (area code 212) customer service representative with a toll-restricted voice terminal might need to speak with customers in northern New Jersey (area code 201). This person should have area code 201 in his or her allowed list. A clerk in Houston with an outward-restricted voice terminal might need to call several local vendors and the company’s headquarters in Chicago. The clerk’s allowed list would include the first three digits of the local vendors’ telephone numbers and the area code and first three digits of the firm’s Chicago telephone number.