ARS Default Tables

The following example shows how to use ARS to best advantage when handling your calling needs. The objective of using the ARS tables is to decide which line pools are the most efficient and least costly for most of your employee’s calls. Those line pools that serve the most 1 + area code dialing should be included in the Default Toll Table (Table 8) and those that serve the most 7-digit or 1 + 7-digit dialing should be included in the Default Local Table (Table 9). For example:

A customer in the 617 area code of Massachusetts has the following type of lines:

—Local lines

—In-state (Band 0) WATS lines

—Regional (Band 1) WATS lines

The customer separates his or her line pools into two categories: toll calls and local calls. The list of toll-call line pools appears as follows:

—Pool 890 (Band 0, in-state WATS for area code 413)

—Pool 891 (Band 1, regional WATS lines)

—Pool 9 (Local lines)

The list of local line pools for this customer is shown below.

—Pool 890 (Band 0, in-state WATS for area code 617)

—Pool 9 (Local lines)

Using the toll and local line pools lists, the customer begins to fill in an ARS worksheet (see example below). In the Pool Number column he or she begins with number 890. Next to it in the Line Type column he or she lists “In-state WATS”. He or she then circles T in the Type of Dialing column to show that this item is from the toll call list. The customer continues in the same manner with line pool numbers 891 and 9. The next entry in the Pool Number column is 890 again because this pool also serves for local dialing. In the Type of Dialing column he or she now circles L to show that this entry is for local calls. The customer then goes on to fill in line pool 9 and circles L.

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